Assistant Manager - Spa - Jumeirah The Red Sea

Jumeirah Hotels and Resorts; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hospitality brand in Saudi Arabia is seeking a Spa Assistant Manager to oversee the therapy team and ensure excellent service for guests. The ideal candidate should have a tertiary education and recognized qualifications in the spa industry, along with at least 5 years of management experience in a 5-star spa environment. This role offers generous benefits and an opportunity to work with one of the leading luxury brands in hospitality.

Benefits

Generous food and beverage benefits

Reduced hotel rates globally

Excellent employee benefits

Qualifications

• Minimum 5 years’ experience in a 5-star spa environment in a management position.
• Strong leadership and team management skills are essential.

Responsibilities

• Oversee the therapy team ensuring optimum service delivery.
• Develop and enforce treatment standard operating procedures.
• Maximize profit by controlling costs and driving revenues.
• Ensure a consistent guest experience that exceeds expectations.
• Direct operations to ensure cost-effectiveness and efficiency.
• Promote and sell customized spa programs and packages.

Skills

Leadership

Team management

Proficiency in Microsoft Office

Education

Tertiary education degree

Recognized qualifications in spa industry

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for a Spa Assistant Manager at Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Oversee and take responsibility for the therapy team, ensuring they deliver optimum service to guests, while also constructing a department training plan and facilitating career development for colleagues.
• Develop and enforce adherence to all treatment standard operating procedures (SOPs) and establish strong product quality measures within the department to ensure consistent service excellence.
• Maximize profit by driving revenues and controlling costs within the spa business, assisting in achieving budget through planned initiatives, and directing the spa team to achieve success where everyone contributes to financial goals.
• Ensure a consistent great experience that exceeds expectations and meets required standards, maintaining innovation and originality in spa experiences to enhance guest satisfaction.
• Direct operations of the facility with short and long‑range strategic planning to ensure cost-effectiveness and efficiency, establishing and executing departmental goals.
• Promote and sell customized spa programs, packages, and promotions to conference groups and prospective spa guests, identifying new business and marketing opportunities, and collaborating with hotel public relations and advertising efforts.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold a tertiary education degree.
• Obtain recognized qualifications within the spa industry.
• Demonstrate proficiency in Microsoft Office programs (Intermediate to Advanced).
• Possess a minimum of 5 years’ experience in a 5‑star spa environment in a management position.
• Exhibit strong leadership and team management skills.

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.