Area Service Manager

First Executive Recruitment; Riyad Al Khabra; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global technical Company is seeking an experienced Area Service Manager for its Riyadh branch in Saudi Arabia. The role involves managing resources to meet business targets, overseeing the implementation of sales policies, and leading technicians to ensure customer satisfaction. Candidates should have a degree in engineering and at least 5 years of experience, including 2 years in a management role. The compensation includes a salary guide of 12k – 16k SAR per month, plus allowances.

Benefits

Accommodation allowance

Transport allowance

Qualifications

• At least 5 solid years’ experience.
• At least 2 years in a Manager/Supervisory role.
• Experience managing a portfolio of maintenance units.

Responsibilities

• Control implementation of sales and commercial policy.
• Optimize branch staffing and training.
• Drive sales and fulfill business targets.
• Lead technicians for customer satisfaction.
• Promote and coordinate sales and service activities.

Skills

Team and Business management skills

Sales skills

Safety procedures knowledge

Finance knowledge

Education

Degree in Technical, Mechanical, Electrical, Electronics or Industrial Engineering

Job description

Our client is a leading global technical Company with an excellentreputation across the region.

We are looking for an experienced Area Service Manager to be based in Riyadh, Saudi Arabia.

ROLE OVERVIEW

The Area Service Manager creates added value for the ExistingInstallations within a Branch, managing all resources in line with the rulesestablished by the Company, to meet the business targets for the Branch.

Reports to: Regional Branch Manager

RESPONSIBILITIES

• Controlthe implementation of sales and commercial policy in the Branch forExisting Installations and Modernizations, according to the establishedprocedures.
• Optimize the branch staffing ofservice technicians, by planning the personnel needs including routeorganization, workloads and training.
• Hold responsibility for drivingSales and Fulfillment business for sales targets.
• Execute leadership totechnicians in matters of customer and employee satisfaction, adding valueto the business, quality of work and operational efficiency.
• Promote, motivate, coordinate,and direct activities of the Existing Installation Sales / ModernizationSales and Existing Installations Supervisor in the respective areas of theBranch.
• Coordinate the development andexecution of all work, optimize the work-groups, tools, and means to meetthe objectives of sales, invoicing, activity, yield, and quality of thework.
• Conduct periodical inspectionsensuring fulfilment and customer satisfaction
• Manage problem solving of sickunits and improvement.
• Control the application of thesafety and health guidelines.
• Manage maintenance portfolio& from the service contract offer to the collection of bad debtsincluding follow-up actions
• Process owner and operationalresponsible of applying the company policy, ensuring the collection of allsales under its responsibility

SKILLS

• Desired Team and Businessmanagement skills
• Sales skills
• Safety procedures knowledge
• Finance knowledge

ESSENTIAL REQUIREMENTS

• Degree in Technical, Mechanical, Electrical, Electronics or Industrial Engineering
• At least 5 solid years’ experience
• At least 2 years as a Manager / Supervisory role
• Desired Organization and Planning skills in E&E, QHSE procedures knowledge, presentation skills, Customer Orientation Skills & Sales skills.
• Should have experience in managing portfolio of maintenance units and good leadership in managing maintenance team.
  
• Open to male Saudi nationals only

COMPENSATIONAND BENEFITS

• Salary tobe used as a guide only and will reflect experience levels and interviewperformance
• Salary as a guide around 12k –16k SAR per month base salary
• Plus accommodation allowanceand transport allowance