Administrator - Jubail Industrial City, Eastern Province (On-site)

Andritz AG; Eastern Province; On-site; SAR 187,000 - 263,000; Full time

Job summary

A leading engineering firm in Saudi Arabia seeks an Operations Coordinator to manage customer and supplier transactions. The ideal candidate will have hands-on experience with ERP systems, particularly Odoo, and must be proficient in Microsoft Office 365. This role requires attention to detail, data accuracy, and the ability to manage multiple tasks efficiently. Key responsibilities include processing quotations, managing purchase orders, and ensuring compliance with customer portal requirements. Experience in industrial supply or trading sectors is preferred.

Qualifications

• Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint/OneDrive).
• Professional English language proficiency in reading, writing, and speaking.
• Hands-on experience in ERP systems (data entry, transactions, reporting).

Responsibilities

• Manage end-to-end customer and supplier transactions.
• Create and maintain customer and supplier master records in the ERP system.
• Prepare and submit quotations for customer POs.

Skills

ERP data integrity and transaction accuracy

Communication & coordination

Basic Excel skills

Time management

Tools

Odoo ERP

Microsoft Office 365

Job description

Select how often (in days) to receive an alert:

Job title: Administrator – Jubail Industrial City, Eastern Province (On-site)

Job family: Administration, Facilities & Secretarial

Business area: Environment & Energy

Contract location: Jubail Industrial City, Eastern Province, SA

Location type: Office Location / Office-based

Contract type: Permanent

We are seeking a detail-oriented Operations Coordinator to manage end-to-end customer and supplier transactions. The ideal candidate will handle master data setup, transaction processing (RFQs, quotations, POs, invoicing), portal submissions, and delivery follow-ups. Experience with ERP systems (Odoo knowledge is an advantage) and customer portals (SABIC, Ma’aden, Ariba) is highly desirable.

Key Responsibilities

• ERP Master Data
  • Create and maintain customer and supplier master records in the ERP system.
  • Create and maintain inventory items (item codes, descriptions, units, pricing, catalogs).
  • Prepare and submit quotations; coordinate internal approvals as needed.
  • Process customer POs, ensure accuracy of terms, pricing, and delivery dates.
  • Create customer invoices; submit invoices via customer portals and track acceptance/status.
  • Maintain orderly documentation and audit trails for all sales transactions.
• Procurement Cycle
  • Prepare and send RFQs to suppliers; compare quotes (price, lead time, compliance).
  • Create and issue supplier POs; follow up for order confirmation and delivery commitments.
  • Coordinate delivery follow-up (logistics, receiving, GRN, discrepancies) in collaboration with warehouse/logistics.
  • Process supplier invoices (3‑way match: PO, delivery, invoice) for timely payment approvals.
• Portal Submissions & Compliance
  • Submit offers, POs, delivery notes, and invoices through customer portals (e.g., SABIC, Ma’aden, Ariba).
  • Verify portal requirements (attachments, tax info, PO references, shipping documents) and ensure compliance.
  • Collaborate with Sales, Procurement, Finance, Logistics, and QA for seamless operations.
  • Escalate issues (pricing, delivery delays, portal rejections) and drive resolution.

Required Qualifications

• English language proficiency (Must) – professional reading, writing, and speaking.
• Hands‑on experience in ERP systems (data entry, transactions, reporting).
• Odoo ERP experience is a strong advantage.
• Experience with customer portals (preferably SABIC, Ma’aden, Ariba) is a bonus.
• Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint/OneDrive).
• Strong attention to detail, data accuracy, and deadline orientation.

Core Skills

• ERP data integrity and transaction accuracy.
• Portal navigation and compliance (document control, status tracking).
• Communication & coordination across internal and external stakeholders.
• Basic Excel skills for reconciliation and reporting.
• Time management and multitasking in a high‑volume environment.

Preferred Experience

• Experience in industrial supply, manufacturing, or trading sectors.
• Knowledge of incoterms, delivery documentation, and GRN procedures.
• Basic understanding of 3‑way matching and AP/AR processes.

KPIs / Performance Measures

• Quote Turnaround Time (submission within target SLA).
• PO Processing Accuracy (error‑free entries, right pricing, correct delivery dates).
• Invoice Acceptance Rate on customer portals (first‑pass yield).
• Delivery On‑Time Rate (supplier follow‑up effectiveness).
• Data Quality (complete and clean master data; minimal corrections).
• Cycle Time (RFQ‑to‑PO and PO‑to‑Invoice durations).