Property jobs in Spain

Sunway Property is the property arm of Sunway Group which was established in 1974, and is now one of Malaysia’s top multinational property-construction. Our unique business model 'Build, Own, Operate' powers our ability as a Master Community Developer to create a unique win-win proposition through sustainable communities where future generations can continue to thrive.

Community Builder, Entrepreneurship, and Enriching Lives are the values that continue to drive our community‑centric focus and to deliver unrivalled products in the industry that not only serves the needs of today’s generation but for generations to come. Today, we have delivered an extensive portfolio of properties in growth markets such as Malaysia, China, Singapore, Cambodia, and Vietnam.

Check us out further at www.sunwayproperty.com!

We’re looking for an experienced individual to attend to and follow‑up on purchaser queries and/or complaints to achieve increased customer engagement and satisfaction.

• Schedule and conduct pre‑delivery inspections (PDI) of completed properties.
• Follow up with contractors to ensure all issues are fully resolved before Vacant Possession (VP).
• Arrange and manage VP appointments to hand over properties to buyers.
• Attend to defects reported by buyers and ensure timely and proper rectification.
• Verify that defect rectification meets quality standards.
• Deliver excellent customer service by responding to buyer inquiries, providing timely updates, and managing expectations professionally.
• Coordinate with contractors, Clerk of Works (COW), consultants, and project management department to resolve defects efficiently.
• Maintain accurate records and tracking systems to ensure complaints are addressed and resolved within set timeframes, including detailed documentation of inspections, defects, rectifications, and communications.
• Assist in preparing reports and documentation related to product quality and defect management.
• Attend to the Residents' Association, Joint Management Body (JMB), or Management Corporation (MC) when required.

Qualification

• Diploma or Degree in Property Management, Real Estate, Construction Management, Business Administration, or related fields

Experience

• Minimum 1 to 2 years of related working experience in property development customer service, property management, construction, or related field.
• Basic understanding of building construction, defects, and inspection processes.

Technical Skills

• Strong communication and interpersonal skills to manage buyer relationships effectively.
• Detail‑oriented with good organisational and record‑keeping skills.
• Ability to work independently, manage multiple tasks, and coordinate with various shareholders.
• Customer oriented and strong relationship‑building abilities.
• Proficient in MS Office (Excel, Word, PowerPoint, etc.).

Behavioural Competency

• Interpersonal & Communication Skills
• Analytical Thinking & Problem Solving
• Result Focused
• Customer Focused
• Continuous Learning