Administration jobs in United States

We are seeking a detail-oriented and analytical Sales Operations Analyst to join our global Sales Operations team. This role will serve as a strategic partner to sales leadership, providing advanced analytics using Excel and Power BI, leveraging AI and Co-Pilot technologies, optimizing sales processes, and supporting forecasting and demand planning initiatives. The ideal candidate will have deep expertise in CRM systems (including Salesforce), data analytics, and cross-functional collaboration.

• Analyze sales performance metrics (revenue, conversion rates, pipeline velocity, etc.) using advanced Excel and Power BI techniques to identify trends and opportunities.
• Develop and maintain dashboards and reports for executive reviews, weekly revenue calls, and strategic planning.
• Monitor data accuracy and integrity across Salesforce and other CRM tools.
• Utilize AI-driven tools and Co-Pilot features to automate reporting, enhance forecasting accuracy, and streamline sales operations.
• Stay current with emerging AI technologies and recommend innovative solutions for sales process improvement.

Support end-to-end sales forecasting processes including consensus forecast, STP, and AOP cycles. Collaborate with finance, supply chain, and product marketing to reconcile forecasts and align on strategic demand plans.

• Identify bottlenecks and inefficiencies in sales operations workflows.
• Recommend and implement process improvements to enhance productivity and revenue generation.
• Support automation initiatives and system enhancements (e.g., Power BI, Excel, Salesforce).
• Maintain and improve CRM workflows, training materials, and documentation.
• Assist in onboarding new sales team members and ensure alignment with sales processes and tools.
• Coordinate sales incentive target settings and compensation tracking.

Act as a liaison between sales, finance, marketing, and IT to ensure alignment on data, tools, and strategic initiatives. Participate in strategic projects including dashboard development, pricing analysis, and partner enablement.

• Create and maintain regional price books in alignment with corporate pricing strategy.
• Update pricing data regularly to reflect market changes, product updates, and promotional campaigns.
• Collaborate with sales and finance teams to ensure pricing accuracy and consistency across systems.
• Monitor pricing compliance and support audits and reporting requirements.

• Experience in sales operations, business analysis, or commercial project management.
• Advanced proficiency in Excel, Power BI, and other analytics tools.
• Hands‑on experience with AI and Co‑Pilot technologies in a sales environment.
• Proficiency in CRM systems, including Salesforce (SFDC).
• Strong knowledge of forecasting and demand planning methodologies.
• Excellent analytical and problem‑solving skills with attention to detail.
• Outstanding communication and collaboration abilities across global teams.

Bachelor's degree in Business Administration, Finance, Data Analytics, or related field.

Years of Experience (Minimum): 7 – 9 years.

• Experience in automotive or general illumination industries is a plus.
• Experience with global demand planning and forecasting.
• Familiarity with Incoterm impacts on revenue recognition.
• Ability to manage multiple projects and meet tight deadlines.
• Strategic & analytical mindset with a strong drive to enable data‑informed decisions and continuous improvement.
• Technology‑oriented outlook—eager to develop and apply AI and CRM solutions to enhance business performance.

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