Virtual Receptionist (Spanish Speaking)

Dalal And Mehta Law; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A prominent law firm is seeking a Virtual Receptionist (Spanish Speaking) to serve as the first point of contact for clients and manage their inquiries. This full-time remote position requires strong communication skills and fluency in English and Spanish, while experience in legal or medical settings is preferred. The role offers competitive pay and the chance to impact immigration law meaningfully. Ideal candidates are highly organized and tech-savvy, able to work autonomously in a fast-paced environment.

Servicios

Remote, flexible work environment

Performance-based incentives

Opportunity to impact immigration law

Valuable experience in U.S. immigration processes

Formación

• 3-5 years of relevant experience within legal or medical fields.
• Fluency in Hindi preferred; Gujarati or Punjabi speakers are a plus.

Responsabilidades

• Answer and manage incoming client calls.
• Conduct initial intake calls to gather relevant case details.
• Determine client eligibility for legal services.
• Maintain organized records in CRM.
• Collaborate with teams for smooth client onboarding.

Conocimientos

Strong communication skills

Fluency in English

Fluency in Spanish

Tech-savvy

Highly organized

Herramientas

Microsoft Office Suite

Lawmatics

Breezy

Rippling

Descripción del empleo

Position Overview

Virtual Receptionist (Spanish Speaking)

Remote

9:00 AM - 5:00 PM EST

$4 (negotiable)

Full-Time

Why Join Dalal and Mehta Law

Our Motto is "We are Together" in the journey of immigration.

We are proud to be the Top Family and Immigration Law firm in New Jersey.

What We Offer

Remote, flexible work environment with a supportive team.

Competitive pay with performance-based incentives.

Opportunity to make a meaningful impact in immigration law.

Gain valuable experience in U.S. immigration processes while advancing your career.

Your Role as Reception and Intake Specialist

First point of contact for our clients.

Fluency in English and Spanish required; English and Hindi also beneficial.

Highly organized and self-sufficient.

Responsible for handling client inquiries, conducting structured intake calls, scheduling consultations, and providing a seamless experience for those seeking immigration assistance.

Key Responsibilities

• Answer and manage incoming client calls, ensuring a smooth intake process.
• Conduct initial intake calls to gather relevant case details with accuracy and empathy.
• Determine whether clients qualify for legal services and schedule consultations accordingly.
• Maintain organized records and client tracking in our CRM (Lawmatics).
• Collaborate with sales and intake teams to ensure a smooth client onboarding experience.

What You Need to Succeed

• Strong communication skills - Professional, empathetic, and able to make clients feel heard and valued.
• Tech-savvy - Comfortable using Microsoft Office Suite, CRMs (Lawmatics, Breezy, Rippling), and other legal software.
• Highly organized and self-sufficient - You can work autonomously with minimal supervision and manage a fast-paced workload remotely.

Qualifications

• 3-5 years of relevant experience within legal or medical fields.
• Fluency in English and Hindi (Preference for Gujarati or Punjabi speakers).

System Requirements

• Noise-canceling headset.
• Reliable internet connection - at least 25mbps.
• Operating System - Windows 11.
• Processor - Intel Core i5 (12th Generation and up) or AMD Ryzen and up.
• Memory (RAM) - 16 GB.
• Storage - 256 GB.

Pay Range

Starting from USD $5.00 / Hr.