Virtual Assistant - Project Manager

We Clone You; Estado de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading virtual assistant company is seeking a motivated Virtual Assistant in Mexico to manage operations and client engagement. This role requires fluency in Spanish and English, strong organizational skills, and the ability to optimize business processes. The successful candidate will enjoy remote work and competitive pay starting between $4 to $12 per hour depending on experience, with additional benefits including professional development opportunities and a referral bonus.

Servicios

Work from home

Professional development

Referral bonus

Formación

• Strong communication skills in both English and Spanish.
• Experience in client management or executive assistance.
• Proficiency in SOP creation and process improvement.

Responsabilidades

• Engage with clients to maintain high service standards.
• Conduct virtual interviews and manage onboarding processes.
• Oversee payroll processing and client onboarding.

Conocimientos

Fluent in Spanish & English

Business operations

Sales experience

Leadership skills

Organizational skills

Problem-solving skills

Self-motivated

Herramientas

CRM systems (Go High Level preferred)

Automation tools (Motion, ClickUp, Monday.com)

Google Sheets/Excel

Descripción del empleo

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in project management / operations to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including:

• Engage with clients to maintain high service standards and satisfaction.
• Follow up on inquiries, schedule/reschedule appointments, and request/respond to customer reviews.
• Act as a key point of contact for clients, assisting with follow-ups and onboarding while ensuring managers remain the primary liaison.
• Handle inbound and outbound sales calls, providing detailed service information to potential clients.
• Develop and execute sales rebuttals to overcome objections and close deals.
• Review applications, conduct virtual interviews, and manage onboarding processes.
• Maintain a pipeline of qualified staff to ensure business continuity.
• Oversee and optimize back-office operations, ensuring smooth day-to-day business processes.
• Manage client onboarding through automation tools like Motion and follow up on document submissions.
• Monitor and manage project management tools (ClickUp, Monday.com, or similar).
• Standardize and refine internal processes, SOPs, and operational workflows.
• Send invoices, track payments, and assist with accounts receivables.
• Oversee payroll processing, ensuring accuracy and compliance.
• Maintain relationships with partner companies to ensure seamless financial operations.
• Monitor staff performance, attendance, and overall reliability.
• Provide guidance and support to new hires during their first two weeks.
• Support the hiring and training of future team members.

Requirements

• Fluent in Spanish & English (strong communication skills).
• Experience in business operations, client management, or executive assistance.
• Sales experience is a major plus.
• Proficiency in SOP creation, process improvement, and automation tools (Motion, ClickUp, Monday.com, etc.).
• Familiarity with financial tracking, invoicing, and accounts receivables (Google Sheets/Excel).
• Strong leadership, problem-solving, and organizational skills.
• Self-motivated, resilient, and able to work independently.
• Experience in a service-based business (cleaning industry experience is a strong plus).
• Familiarity with CRM systems (Go High Level preferred).

Benefits

• Work from home;
• Payment in dollars per working hour (40-hour week);
• Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance;
• A workplace that values its people;
• Professional development opportunities to grow your career;
• Be part of a supportive team that values your input and achievements;
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Remember to upload your data in English, please. Including your resume.