TrackWise QMS Administrator

Cognizant; San Luis Potosí, Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global IT services provider is seeking an experienced TrackWise QMS Administrator in San Luis Potosí. The candidate will manage the TrackWise platform, ensuring compliance and performance while collaborating with QA and IT teams. Ideal for candidates with 5 to 10 years in system administration and expertise in quality processes. An inclusive work environment with strong career growth opportunities awaits.

Servicios

Competitive benefits package

Ongoing training and development support

Formación

• 5 to 10 years of experience in TrackWise QMS system administration.
• Deep technical knowledge of TrackWise architecture and configurations.
• Hands-on experience with system validation and data integrity compliance.

Responsabilidades

• Administer and maintain the TrackWise QMS platform.
• Manage user access and permissions according to policies.
• Collaborate with cross-functional teams to integrate TrackWise with other systems.

Conocimientos

TrackWise QMS administration

Quality processes

Analytical skills

Troubleshooting

System validation

Herramientas

TrackWise

APIs

GAMP 5

Descripción del empleo

Overview

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our client

Responsibilities

• Administer, configure, and maintain the TrackWise QMS platform to ensure optimal performance and compliance.
• Manage user access, roles, and permissions in accordance with security and compliance policies.
• Perform system upgrades, patch management, and troubleshooting to ensure system stability and performance.
• Develop, configure, and modify TrackWise workflows, rule sets, and reports as per business requirements.
• Collaborate with cross-functional teams to integrate TrackWise with other enterprise systems (ERP, LIMS, MES, etc.).
• Work closely with Quality Assurance (QA) and IT teams to ensure system compliance with 21 CFR Part 11, GxP, and data integrity requirements.
• Monitor system performance and generate reports & dashboards for management review.

Required Skills & Qualifications

• 5 to 10 years of experience in TrackWise QMS system administration, configuration, and support.
• Deep technical knowledge of TrackWise architecture, configurations, and workflow development.
• Strong understanding of quality processes such as deviations, CAPA, change control, audits, and complaints.
• Hands-on experience with system validation (CSV), risk assessments, and data integrity compliance.
• Knowledge of integration techniques (APIs, middleware, data exchange protocols) for connecting TrackWise with other enterprise applications.
• Strong analytical and troubleshooting skills with the ability to resolve system issues effectively.
• Experience working in regulated industries (pharmaceuticals, biotech, medical devices, or life sciences).
• Excellent documentation, communication, and stakeholder management skills.
• Ability to work in a fast-paced, compliance-driven environment with multiple priorities.

Preferred Qualifications

• TrackWise Certified Professional (TQP) certification is a plus.
• Experience with TrackWise Digital or TrackWise Web Services.
• Familiarity with GAMP 5, ITIL framework, and Agile methodologies.

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.