Title MCIO Analyst

Syntax México; Santa Clara Ocoyucan; Presencial; MXN 359,000 - 450,000; Jornada completa

Descripción de la vacante

A leading managed cloud provider is seeking an MCIO Academic to provide technical support to multi-cloud environments. Responsibilities include regular maintenance and collaboration with OS teams to manage the cloud infrastructure. Candidates should have a relevant bachelor's degree and strong problem-solving skills. Communication proficiency in English is a must. The role offers competitive compensation and flexible working arrangements.

Servicios

Competitive, above-average compensation

Flexible working time models, home office

Attractive benefits, e.g. company pension scheme

Formación

• 0-2 years of experience preferred.
• Must be able to train users in complex topics.
• Capable of writing system and user documentation.

Responsabilidades

• Provide technical support to multi cloud environments.
• Manage daily operation of Private and Public Cloud Infrastructure.
• Collaborate with OS teams, performing regular maintenance.

Conocimientos

Problem solving

Logical and mathematical thinking

Verbal and written communication skills in English (B1 or above)

Strong critical thinking

Strong customer service skills

Educación

Bachelor from Computer Systems, Electronics, Informatics, Mechatronics or similar

Herramientas

Basic Compute and Operating Systems concepts

Basic Multi Cloud Knowledge including AWS, Azure, Google Cloud

Basic Networking Knowledge

Descripción del empleo

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world‑class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

MCIO Academic

Provide technical support to multi cloud environments, collaborating with the OS teams, performing regular maintenance, managing servers. The role’s purpose is to manage the daily operation of our Private and Public Cloud Infrastructure at OS level.

Job Description

• Location: Mexico / India
• Work Model: Remote
• Schedule: Rotation
• Duration: Permanent
• Experience: 0-2 years

Technical Skills

Required

• Bachelor from one of the next careers: Computer Systems, Electronics, Informatics, Mechatronics or similar.
• Logical and mathematical thinking.
• Problem solving, strong critical thinking, and communication skills.
• Verbal and written communication skills in English (B1 or above).

Optional Experience

• Basic Compute and Operating Systems concepts.
• Basic Multi Cloud Knowledge including but not limited AWS, Azure, Google Cloud, OCI, etc.
• Basic Virtualization Knowledge.
• Basic Networking Knowledge.
• Knowledge in programming languages.
• Orchestration tool used for any patching strategy.

Soft Skills

• Have strong inter‑personal and communication skills: capable of training users in complex topics and making presentations to internal groups.
• Able to write intricate system and user documentation. Capable of writing and explaining purchase justifications.
• Independent problem solving; self‑directed, self‑starting, proactive to acquire new knowledge.
• Strong investigative and analysis skills.
• Excellent organizational and planning skills.
• Strong attention to detail.
• Strong customer service skills and proactive, customer focused attitude.
• Good understanding of business processes and application of technology.
• Good attitude.
• Willing to collaborate.
• Communication Proficiency.

Why Syntax?

Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world’s most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive, above‑average compensation.
• Global tourist: With us, you can also work from abroad from time to time.
• Flexible working time models, home office.
• Attractive benefits, e.g. company pension scheme or various health offers.
• A modern environment in which the “you” is part of it.
• Open feedback culture, flat hierarchies and a motivated team.
• Individual career planning with continuous training and coaching on the job.

You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!