Technical Director (Retail/CPG)_CDMX

Globant; Ciudad de México; Presencial; MXN 2,066,000 - 2,411,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico City is seeking a Technical Director to lead the solutioning and delivery of complex engagements, focusing on Data/AI and cloud-native development. Applicants should have over 10 years of software delivery experience, including expertise in Fixed Price and Outcome-based projects. The ideal candidate will demonstrate strong technical leadership and stakeholder navigation skills to ensure effective execution and client satisfaction. This is a unique opportunity to make a significant impact in a diverse and innovative environment.

Servicios

Comprehensive benefits package

Diversity and inclusion initiatives

Formación

• Extensive experience in senior leadership roles in software delivery.
• Proficient in Fixed Price and Outcome-based delivery methods.
• Familiarity with complex stakeholder environments.

Responsabilidades

• Design end-to-end solutions for Data/AI and cloud platforms.
• Lead delivery for Fixed Price and Outcome-based engagements.
• Coach Tech Managers/Leads and grow a local team in CDMX.

Conocimientos

Software delivery

Solutioning

Stakeholder navigation

Cloud (Azure and/or GCP)

Data/AI platforms

Quality engineering

English fluency

Educación

10+ years in software delivery

Herramientas

Databricks

SAP

Descripción del empleo

We’re hiring a Technical Director in Mexico City to lead solutioning and delivery for high-potential Retail/CPG accounts. This is a hands-on leadership role focused on winning and executing complex engagements;especially Data/AI, Agentic solutions, cloud-native development, quality and automation;with clear technical accountability for what we sell and how we deliver.

This role is not a staffing/augmentation position. We need a builder who can shape the solution, protect scope, and run delivery with discipline.

What you’ll do

• Design end-to-end solutions for complex initiatives across Data/AI, cloud platforms, custom development, quality engineering, and automation.

• Define delivery approach: phases, dependencies, risks, assumptions, and “what good looks like”.

• Lead proposal development with autonomy: coordinate multiple senior SMEs (architects, data, cloud, security, QA, etc.) and drive decisions.

• Partner with the Client Partner during deal shaping, while holding a clear technical veto when scope, feasibility, or delivery risk is unacceptable.

• Challenge and refine scope aggressively: push for clarity, measurable outcomes, and realistic constraints.

2) Delivery leadership (Fixed Price / Outcome-based)

• Lead delivery for Fixed Price and/or Outcome-based engagements (typical deal sizes $1–3M, with exposure to $5M+).

• Establish strong governance: delivery plan, roles, milestones, and operational cadence.

• Own delivery end to end, identifying CRs early and aligning client expectations to ensure acceptance and protect margin.

• Coach Tech Managers/Leads and grow a strong local team in CDMX (3–5 people in the first 12 months).
  

What success looks like (6–12 months)

• You helped deliver winning proposals and shaped deals that are both ambitious and executable.

• Delivery is stable and predictable, with early control of scope, risks, and governance.

• You’ve built a credible technical presence with client leadership and strengthened account growth in Retail/CPG.
  

What we’re looking for

Must-have experience

• 10+ years in software delivery and solutioning, with senior leadership roles (Tech Lead/Architect/Eng Manager/Delivery Tech Director).

• Proven track record leading Fixed Price / Outcome-based delivery (not only T&M).

• Experience navigating complex stakeholder environments (client execs, partners, internal commercial teams) without losing technical integrity.

• Strong SDLC mastery across discovery → delivery → hypercare, with a practical view of estimation, tradeoffs, and risk.

• Experience designing scalable, distributed architectures, including microservices, event-driven patterns, and enterprise integrations.

• Modern technology leadership: cloud (Azure and/or GCP), Data/AI platforms, and exposure to agentic/LLM-enabled solution patterns.

• Solid understanding of quality engineering and automation (test strategy, CI/CD, reliability, observability as applicable).

• Retail/CPG experience: understanding common domain problems (demand, inventory, pricing/promo, merchandising, omnichannel, store ops, etc.).

• Fluent English

Nice-to-have

• Databricks experience (Lakehouse patterns, governance, data pipelines, analytics enablement).

• High-level literacy of SAP (modules and typical enterprise integration patterns);not looking for a SAP specialist.

How you lead

• You’re assertive without being combative: you can say “no” (with reasons) and still build trust.

• You’re collaborative and team-oriented: you build teams, develop leaders, and create clarity.

• You’re comfortable with ambiguity, but intolerant of sloppy scope.
  

What this role is not

• Not a staffer / resource allocator.

• Not a PMO-only profile.

• Not pre-sales only (without delivery accountability).

Location & travel

• Based in CDMX.

• Limited travel, mostly local.

This job can only be filled in CDMX, MX #LI-Hybrid

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world.

At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter.

We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits.