Tech Support Manager

Autoliv; Aguascalientes; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global automotive safety company in Aguascalientes is seeking a Tech Support Manager to oversee technical support and maintenance of industrial equipment. The ideal candidate has a strong background in industrial maintenance and automation, with leadership skills to manage teams and projects effectively. The company offers an attractive compensation package along with various employee benefits.

Servicios

Attractive compensation package

Recognition awards

University discount options

Formación

• Solid experience in industrial maintenance and process automation.
• Advanced English for writing, reading, and speaking.
• Skills in problem-solving and decision-making.

Responsabilidades

• Manage technical support activities for industrial equipment.
• Coordinate automation and maintenance technical teams.
• Establish and monitor KPIs for performance.

Conocimientos

Industrial maintenance

Process automation

People management

Technical leadership

Project management

Critical analysis

Proactive organization

Educación

Higher education in Electrical, Mechanical, Mechatronics, Industrial Automation Engineering

Herramientas

TPM

Lean Manufacturing

5S

Descripción del empleo

Tech Support Manager

What you’ll do:

Main Responsibilities: • Manage technical support activities related to corrective, preventive and predictive maintenance of industrial equipment. • Coordinate and supervise the automation and maintenance technical team, promoting training and skills development. • Ensure compliance with maintenance plans, machine availability targets and performance indexes (OEE, MTTR, MTBF). • Implement automation solutions and improvements in industrial processes, in alignment with industrial engineering and production. • Act in the analysis of failures and in the proposal of corrective and preventive actions. • Establish and monitor KPIs for technical and operational performance. • Control area budgets, including maintenance costs, acquisition of parts and third-party services. • Lead projects for technological modernization and digitalization of industrial processes. • Ensure compliance with safety, quality and environmental standards.

What is required:

Requirements: • Higher education in Electrical, Mechanical, Mechatronics, Industrial Automation Engineering or related areas. • Solid experience in industrial maintenance and process automation (PLCs, HMIs, industrial networks, servomotors, sensors, actuators, etc.). • Knowledge of people management, technical leadership and project management. • Mastery of maintenance tools and methodologies such as TPM, Lean Manufacturing, 5S. • Skills in critical analysis, problem-solving and decision-making. • Advanced English for writing, reading and especially speaking. Behavioral Skills: • Active leadership and management of multidisciplinary teams. • Good communication and interpersonal skills. • Proactivity, organization and focus on results. • Systemic vision and capacity for innovation. Differentials: • Certifications in maintenance (NRs) and/or automation (Rockwell and Siemens). • Previous experience in the automotive sector. • Familiarity with Industry 4.0 concepts. • Knowledge of machine and equipment safety.

What’s in it for you:

•Attractive compensation package

•Recognition awards, company events, family events, university discount options and many more perks.

•Gender Pay Equality

Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.