Spa Sales Manager

Hilton Worldwide, Inc.; San José del Cabo; Presencial; MXN 449,000 - 719,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Spa Sales Manager to enhance their market presence. The role involves analysing market trends, developing customer accounts, and negotiating corporate agreements. Ideal candidates possess a strong sales background, excellent communication skills, and the ability to work under pressure. A degree-level qualification in a relevant field is preferred. Join a team committed to exceptional guest experiences and innovative hospitality solutions.

Formación

• Proven track record in a sales role to close sales.
• Ability to work under pressure and on own initiative.
• Knowledge of local market and hospitality.

Responsabilidades

• Analyse local market trends and competitor activity.
• Develop customer accounts and drive business.
• Negotiate room rates/packages with corporate clients.
• Develop and implement creative local marketing.
• Prepare company contracts for the spa.
• Cooperate with departments to create exceptional guest experiences.
• Produce accurate and timely reports for management.
• Manage staff performance and team recruitment.

Conocimientos

Positive attitude

Good communication skills

Commitment to customer service

Flexibility

Sales experience

Educación

Degree-level qualification in a relevant field

Descripción del empleo

Job Description

Job Description - Spa Sales Manager (HOT0C6GZ)

Job Number

Spa Sales Manager (HOT0C6GZ)

Work Locations

Hilton Los Cabos Beach & Golf Resort Carretera Transpeninsular Los Cabos 23447

A Spa Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel and spa a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Spa Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel and spa a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the spa in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

What are we looking for?

A Spa Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!