Shift Station Manager, WorldWide Operations

Amazon; Monterrey; Presencial; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading global e-commerce company is seeking a Shift Station Manager in Monterrey, Nuevo Leon. The role focuses on managing operational productivity, ensuring safety, and leading process improvements. Candidates should have a Bachelor's degree or equivalent and 1+ years of management experience. Bilingual skills in Spanish and English are required for effective communication. This is a full-time position with flexible scheduling, including weekends and nights.

Formación

• 1+ years of employee and performance management experience.
• Work a flexible schedule including weekends and nights.
• Advanced Spanish and English skills.

Responsabilidades

• Review operational forecast and manage team productivity.
• Support safety programs to ensure a safe environment.
• Lead process improvement initiatives.

Conocimientos

Employee and performance management

Performance metrics

Process improvement

Bilingual (Spanish and English)

Educación

Bachelor's degree or equivalent

Descripción del empleo

Overview

At Amazon, we\'re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking a Shift Station Manager with the chance to be based in Monterrey, Nuevo Leon, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three Key Areas That You Will Always Focus On Are Safety, Service Quality, Customer Experience, And Productivity Of Your Department.

Responsibilities

• Review the operational forecast and determine productivity requirements for sort operation; manage a team group to meet all building\'s goals.
• Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
• Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities

You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with Business Coaches including management representatives and their drivers. You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Assist in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Route shipments within the AMZL coverage area. Support and assign job duties to process assistants. Adapt to sudden changes and growth according to operational necessities. Track & monitor sorting operation and driver’s dispatch. Continual standing and/or walking an average of 5 miles daily. Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor\'s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Spanish and English Advanced

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A2987792