Service Delivery Analyst — IT Support & Improvements

World Bank; Ciudad de México; Presencial; MXN 521,000 - 783,000; Jornada completa

Descripción de la vacante

A renowned international financial institution in Mexico City is seeking a Junior Service Delivery Analyst to provide IT support to staff and resolve technical issues. This on-site role focuses on ensuring reliable access to technology and demands strong client service and communication skills. The ideal candidate should hold a relevant bachelor's degree and possess hands-on experience in IT support. Competitive benefits are included with this position.

Servicios

Competitive benefits

Formación

• Bachelor's degree in a relevant field with applicable experience.
• Strong client service and ability to communicate effectively.

Responsabilidades

• Provide comprehensive IT support to staff.
• Resolve technical issues to ensure reliable access to technology.

Conocimientos

Strong client service

Communication skills

Educación

Bachelor's degree with relevant experience

Descripción del empleo

Overview

A renowned international financial institution is looking for a Junior Service Delivery Analyst in Mexico City. This role involves providing comprehensive IT support to staff, resolving technical issues, and ensuring reliable access to technology.

Responsibilities

• Provide comprehensive IT support to staff and resolve technical issues to ensure reliable access to technology

Qualifications

• Bachelor's degree with relevant experience
• Strong client service and communication skills

Location

On-site at the Mexico City office, five days a week

Benefits

Competitive benefits are included.