Senior Technical Support Analyst: AI-Driven, Remote

Crossover; San Luis Potosí; A distancia; MXN 1,095,000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking a Senior Technical Support Analyst who will leverage AI tools to resolve complex customer issues. This role demands a self-starter with over 3 years of experience in technical support and a deep understanding of generative AI technologies. You'll be handling intricate problems requiring expert judgment and refinement of AI systems. This full-time, remote position offers a competitive salary of $60,000 per year, aimed at fostering rapid professional development.

Formación

• 3+ years of technical customer support experience.
• Capability with generative AI tools and automation.

Responsabilidades

• Resolve complex customer support issues using AI.
• Leverage advanced technical knowledge for customer support.

Conocimientos

Expert-level proficiency with generative AI tools

Minimum 3 years of experience in technical customer support

Descripción del empleo

A leading technology firm is seeking a Senior Technical Support Analyst who will leverage AI tools to resolve complex customer issues. This role demands a self-starter with over 3 years of experience in technical support and a deep understanding of generative AI technologies. You'll be handling intricate problems requiring expert judgment and refinement of AI systems. This full-time, remote position offers a competitive salary of $60,000 per year, aimed at fostering rapid professional development.