Senior Specialist, Employee Relations - LATAM

Remote; Americas; A distancia; MXN 770,000 - 1,734,000; Jornada completa

Descripción de la vacante

A global employment solutions provider is seeking a Senior Specialist in Employee Relations to manage employee exits and guide clients through workplace concerns. This position requires extensive HR experience and advanced English skills, along with the ability to work autonomously in a fast-paced remote environment. Compensation ranges from $41,900 to $94,300 USD depending on experience and location.

Formación

• Ability to interpret and apply industrial instruments.
• Tech-savvy and able to collaborate asynchronously.
• Experience in managing employee exits with legal compliance.

Responsabilidades

• Manage and resolve complex end-to-end employee exits.
• Provide guidance on termination procedures and contracts.
• Liaise with stakeholders for compliance in offboarding activities.

Conocimientos

Extensive experience as an HR Advisor or HR Business Partner

Understanding of employee relations principles

Superior communication skills

Proactive self-motivation

Business-level English

Educación

Tertiary qualifications in HR/labour relations/employment law

Descripción del empleo

Senior Specialist, Employee Relations - LATAM

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We enable businesses to recruit, pay, and manage international teams. Our team works asynchronously, around the world, with fully remote positions. We encourage every member of the Remote team to bring their talents, experiences and culture to help us build a best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients’ HR teams, we navigate and advise on global employment with speed, expertise, and precision. The Lifecycle team focuses on elevating HR practices through technology and enriching customer experiences in 80+ countries. Your work will influence our compliance coverage, customer journeys, and operational capacity. You will help shape the future of work by ensuring fast, intuitive, and impactful interactions for organizations employing anyone, anywhere — compliantly.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, high quality service and delightful customer experience. The specialist also provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating appropriate resources. As part of the Lifecycle team, you will drive process improvements in line with Remote's strategic goals and values.

What you bring

• Extensive experience as an HR Advisor or HR Business Partner with generalist HR competencies across the employee lifecycle.
• Tertiary qualifications in HR/labour relations/employment law are a plus.
• Experience independently managing voluntary and involuntary exits with care, sensitivity and legal compliance; providing comprehensive HR advice on employment laws across jurisdictions.
• Understanding of employee relations principles, progressive discipline, and workplace investigations.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, and communicate recommendations clearly to clients and internal stakeholders.
• Superior communication, influencing, conflict management and negotiation skills; ability to lead difficult conversations with professionalism and confidentiality.
• Business-level English (advanced), with additional languages a plus.
• Aptitude for innovating and optimizing processes, including automation and best practices.
• Attention to data integrity and thorough record-keeping.
• Tech-savvy and able to collaborate asynchronously using evolving systems.
• Ability to work autonomously in a fast-paced, remote, international team; willing to work flexible hours.
• Proactive, self-motivated with a strong sense of ownership and accountability.

Key Responsibilities

• Manage and resolve complex end-to-end employee exits across multiple international jurisdictions with minimal supervision; prioritize a superior offboarding experience for Remote's clients and employees.
• Provide guidance on termination, resignation and transfer procedures, contracts, and redundancy processes, ensuring legal compliance and best practices.
• Independently lead meetings with clients and external employees (e.g., workforce reductions, administrative hearings, negotiations, settlements) and deliver termination outcomes.
• Navigate complex terminations to achieve positive outcomes, coordinating with multiple stakeholders with competing interests.
• Liaise with internal and external stakeholders to ensure compliance in offboarding activities and audits (payroll, legal counsel, government bodies, unions).
• Draft and tailor termination documents with accuracy, maintaining privacy and confidentiality.
• Process offboarding in Remote's HRIS, collaborating with Customer Success, Legal, Payroll, Benefits, Time and Attendance, and others to ensure correct administration.
• Provide mentorship to junior team members and act as a first point of informal escalation on employee relations matters.
• Guide clients in navigating Remote's Employee Relations resources and complex workplace scenarios.
• Assess workplace concerns, identify key facts and applicable laws, and determine potential paths forward.
• Serve as a trusted resource on employee relations, ensuring appropriate handling of complex cases.
• Advocate for process improvements, automation, product development, and improved customer and employee experience in offboarding and employee relations.
• Determine methods and standards on new assignments, applying judgment to achieve results aligned with Lifecycle and Remote needs.

Practical details

• You'll report to: Manager, Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: LATAM
• Start date: As soon as possible

Remote Compensation Philosophy

Remote’s total rewards philosophy aims to ensure fair compensation and competitive benefits in all locations. We pay above in-location rates and hire globally. Our salary bands are geo-based to reflect geographic pay differentials and market demands.

The base salary range for this full-time position is $41,900 to $94,300 USD. Actual pay depends on location, skills, experience, and business needs. The range may change over time. See the handbook for full benefits information.

Note: compensation changes for internal moves are reviewed by the Total Rewards & People Enablement team on a case-by-case basis.

Application process

• AI Interview (async)
• Interview with recruiter
• Written exercise and interview with future manager
• Interview with team member and Legal team
• Interview with Senior Manager and Director

Remote accepts applications on an ongoing basis.

How you’ll plan your day (and life)

We work async at Remote, so you can plan your schedule around your life. Your life-work balance is important, and you will be encouraged to put yourself and your family first.

If this sounds like a fit, apply now!

How to apply

• Fill out the form below and upload your CV (PDF preferred).
• Submit your application and CV in English.
• If you don’t have an up-to-date CV, you can include your LinkedIn profile.

We encourage applicants from all backgrounds. If you need an accommodation during the interview process, please request one from your recruiter. We are an equal employment opportunity employer and support diversity and inclusion.

Data privacy and consent notes

We collect and process personal data for recruitment in accordance with GDPR. Data may be stored with service providers and transferred as needed for recruitment purposes. You will be informed of any checks required if your application progresses. You may contact [e-mail] with data privacy questions.

Some questions in this application are optional and voluntary and will not affect hiring outcomes.