Senior Events Manager

Hyatt Hotels Corporation; Estado de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading luxury hotel chain is seeking a Senior Events Manager in Estado de México to lead conference services and catering sales operations. This role ensures the flawless execution of various events while maintaining luxury service standards. Ideal candidates should have a minimum of 2 years of experience in a similar role, with creativity in event design, strong sales techniques, and excellent communication skills. Flexible availability is required, aligning with business needs.

Formación

• Minimum of 2 years of experience in a similar role within a luxury hotel.
• Proven creativity and expertise in event design.
• Strong analytical capabilities for sales planning and revenue optimization.

Responsabilidades

• Lead all aspects of conference services and catering sales operations.
• Ensure flawless execution of meetings, banquets, and special events.
• Drive exceptional guest experiences and optimize revenue opportunities.

Conocimientos

Event design

Sales techniques

Analytical capabilities

Communication skills

Organizational skills

Financial acumen

Herramientas

Microsoft Office

Delphi

Envision

Social Tables

Descripción del empleo

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

The Senior Events Manager is responsible for leading all aspects of conference services and catering sales operations. This role ensures the flawless execution of meetings, banquets, weddings, and special events, while maintaining the highest standards of luxury service.

Combining strategic sales leadership with hands‑on operational oversight, the Director drives exceptional guest experiences, optimizes revenue opportunities, and fosters strong cross‑departmental collaboration to uphold brand excellence.

Qualifications

• Minimum of 2 years of experience in a similar role within a luxury hotel.
• To demonstrate proven creativity and in-depth expertise in event design, including concept development, layout planning, and guest experience optimization.
• Advanced proficiency in professional sales techniques, including prospecting, needs analysis, closing strategies, and client support.
• Strong analytical capabilities and strategic mindset for sales planning, pricing strategies, and revenue optimization.
• Excellent verbal and written communication skills, with the ability to negotiate, influence, and build lasting relationships with clients and colleagues.
• Proficient in Microsoft Office and hotel sales/catering platforms such as Delphi, Envision, Social Tables, or equivalent systems.
• Outstanding organizational, presentation, and time management skills, with the ability to handle multiple priorities effectively.
• Self-motivated and able to perform under pressure in fast‑paced, deadline‑driven environments while maintaining professionalism.
• Solid financial acumen, including experience in data analysis, budget management, and performance forecasting.
• Flexible availability to work evenings, weekends, and holidays in alignment with business needs.

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