Senior Analyst, Growth Analytics (CRM)

CookUnity; Monterrey; A distancia; MXN 1,378,000 - 1,747,000; Jornada completa

Descripción de la vacante

A leading food delivery platform is looking for a Senior Analyst in Growth Analytics to develop and manage their CRM analytics strategy. This remote position requires over 5 years of analytics experience, particularly in CRM and lifecycle marketing. The ideal candidate will work closely with various teams to drive data-driven decisions and enhance customer relationships. Benefits include competitive pay, flexible remote work, and tailored perks.

Servicios

Paid in USD

15 days vacation annually

Healthcare benefits

5-year sabbatical

Customized benefits

Personalized English coach

Formación

• 5+ years of experience in analytics with a focus on CRM.
• Advanced proficiency with SQL, able to manage large data sets.
• Proven track record in applying measurement techniques to CRM.

Responsabilidades

• Own the CRM analytics strategy to optimize retention and drive value.
• Define frameworks to evaluate CRM campaigns and user journeys.
• Partner with teams to analyze A/B tests and maximize engagement.

Conocimientos

SQL

Analytics

Communication

Experimentation

Business Intelligence

Data storytelling

Herramientas

Tableau

Looker

Google Analytics

Amplitude

Mixpanel

Descripción del empleo

Overview

About CookUnity

Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The role

CookUnity is looking for a Senior Analyst, Growth Analytics – CRM to own and scale our CRM analytics strategy. In this role, you will help deepen customer relationships, optimize retention, and drive lifetime value by building the measurement and insights engine behind our lifecycle marketing programs. You’ll partner with Marketing, Product, and Data Engineering to ensure CRM decision-making is data-driven and tied directly to business impact.

What You’ll Do

• Own the Analytics strategy for CRM, enabling CookUnity to deepen customer relationships, optimize retention, and drive lifetime value.
• Define and implement measurement frameworks to evaluate CRM campaigns, personalization initiatives, and lifecycle journeys.
• Partner closely with Marketing, Product, and Data Engineering to design and analyze experiments (A/B, holdouts, campaign lift) that improve engagement and reduce churn.
• Build reporting and analysis to identify customer behaviors and signals that drive repeat orders, upgrades, and long-term loyalty.
• Develop and maintain automated dashboards to track CRM performance (activation, retention, reactivation, campaign impact).
• Ensure CRM decision-making is data-driven, linking campaign outcomes directly to revenue and retention.
• Present insights and recommendations to executive leadership with clear storytelling and high-quality visualizations.

Qualifications

• 5+ years of experience in analytics, with a strong focus on CRM, lifecycle, or growth analytics.
• Advanced proficiency with SQL; ability to pull, transform, and validate large data sets independently.
• Proven track record of applying measurement and experimentation techniques to evaluate CRM initiatives.
• Experience with business intelligence platforms (Tableau, Looker, or equivalent).
• Strong communication and storytelling skills; ability to turn complex data into actionable strategies for Marketing and Product leaders.
• Excellent English, both written and spoken, given HQ presence in the U.S.
• Thrive in a fast-paced startup environment, comfortable framing ambiguous problems and driving solutions with cross-functional partners.

Preferred

• Experience with CRM or campaign management platforms.
• Familiarity with web and app analytics tools (Amplitude, Mixpanel, Google Analytics, etc.).
• Understanding of ETL, data warehousing, and modeling concepts (we use dbt and Snowflake).

Benefits

Get paid in USD.

Work remotely: design the life that you want

Enjoy 15 days of vacation each year from the start date

16 fully paid Argentinean holidays

Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

️5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more, through our comprehensive benefit platform

Personalized English coach

If you’re interested in this role, please submit your application and if we think you might be a fit, we\'ll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.