Scheduler (Remote – LATAM only)

Janie; Ciudad de México; A distancia; MXN 550,000 - 826,000; Jornada completa

Descripción de la vacante

A health tech startup in Mexico City is seeking a Scheduler to manage patient appointments and communications. The ideal candidate is fluent in English and Spanish, possesses strong communication skills, and is familiar with medical terminology. This remote position offers a competitive salary and opportunities for growth in a dynamic work environment.

Servicios

Competitive salary

Remote team environment

Growth and learning opportunities

Formación

• Fluent in English and Spanish.
• Strong communication and organizational skills.
• Basic Excel and data entry proficiency.

Responsabilidades

• Schedule appointments quickly and accurately.
• Manage high volume of inbound and outbound calls.
• Clearly explain appointment logistics and medical instructions.
• Maintain updated schedules and internal records.
• Support patients with planning and rescheduling.

Conocimientos

Fluent in English and Spanish

Strong communication and organizational skills

Basic Excel and data entry proficiency

Familiar with medical terminology

High attention to detail

Descripción del empleo

Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. Our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork.

We’re a fast-growing, venture-backed startup led by former MBB consultants and repeat founders. We move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience.

If you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you.

Scheduler (Remote – LATAM only)

Overview

We’re looking for a Scheduler with strong communication, time management, and a strong sense of urgency to coordinate patient appointments. This role involves inbound and outbound calls and requires knowledge of medical terminology to communicate effectively with patients and providers.

Key Responsibilities

• Schedule appointments quickly and accurately
• Manage high volume of inbound and outbound calls
• Clearly explain appointment logistics and medical instructions
• Maintain updated schedules and internal records
• Support patients with planning and rescheduling

Requirements

• Fluent in English and Spanish
• Strong communication and organizational skills
• Basic Excel and data entry proficiency
• Familiar with medical terminology
• High attention to detail and urgency mindset

Nice to Have

• Experience with US healthcare or medical scheduling

What We Offer

• Competitive salary
• Remote team environment
• Growth and learning opportunities