Sales Customer Representative

Support Services Group; Hermosillo; Presencial; MXN 120.000 - 240.000; Jornada completa

Descripción de la vacante

An established industry player is looking for a Sales Call Center Representative to join their dynamic team. In this role, you will be the voice of the company, engaging with customers to promote products and services while building lasting relationships. The ideal candidate will possess excellent communication and persuasion skills, thrive in a fast-paced environment, and have a strong sales instinct. This is an exciting opportunity to make a significant impact in a performance-driven setting, where your contributions will directly influence the company's success. If you are motivated and goal-driven, this position is perfect for you.

Formación

• Previous experience in sales or call center preferred.
• Strong English skills and exceptional communication abilities.

Responsabilidades

• Handle inbound calls and convert inquiries into sales.
• Meet or exceed daily, weekly, and monthly sales goals.

Conocimientos

Communication Skills

Persuasion Skills

Sales Instincts

Multitasking

Educación

High School Diploma or GED

College Degree

Herramientas

CRM Software

Microsoft Office Suite

Descripción del empleo

We’re seeking a motivated and goal-driven individual to join our team as a Sales Call Center Representative. In this role, you’ll be the voice of our company, connecting with both current and potential customers over the phone to promote our products and services, close sales, and build lasting relationships.

Success in this position requires excellent communication skills, a persuasive and confident approach, and the ability to thrive in a fast-paced, performance-driven environment.

Sales Call Center Representative Responsibilities

1. Handle inbound calls from interested customers and convert inquiries into sales
2. Follow a structured sales script while personalizing conversations to meet client needs
3. Clearly explain product features and benefits to customers
4. Overcome objections and close sales consistently
5. Identify upsell and cross-sell opportunities to maximize customer value
6. Meet or exceed daily, weekly, and monthly sales goals
7. Document customer interactions and sales outcomes in CRM software
8. Participate in regular sales training and team meetings to improve techniques and performance
9. Maintain a positive and professional attitude with every call

Sales Call Center Representative Requirements

1. Previous experience in a sales or call center role preferred
2. Strong English skills
3. High school diploma or GED required; college degree a plus
4. Strong sales instincts and a results-oriented mindset
5. Exceptional communication and persuasion skills
6. Confidence in overcoming objections and closing sales
7. Familiarity with CRM software and Microsoft Office Suite
8. Fast and accurate typing skills
9. Ability to multitask and stay organized under pressure