Sales

Intugo; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A customer service company in Hermosillo seeks representatives to assist customers over the phone, answer inquiries, and provide information about services. The role includes maintaining customer satisfaction through effective communication and complaint resolution. A monthly gross salary of $15,000 is offered, alongside weekly commissions and food stamps.

Servicios

PTO days

Monthly food stamps

Sales commission

Responsabilidades

• Greet and assist customers over the phone to determine their questions, needs, and reasons for their patronage.
• Provide information about the firm's services.
• Answer customer questions and inquiries using well-informed responses to increase satisfaction.
• Offer solutions to customer needs or wants to maintain satisfaction.
• Use sales techniques to persuade customers to acquire firm services.
• Build secure, lasting relationships with customers by providing thoughtful service.
• Effectively deal with customer complaints to maintain satisfaction.

Descripción del empleo

Overview

OPERATION SHIFT: MONDAY TO SUNDAY 6:00 AM TO 8:00 PM / TRAINING: (1 WEEK) MONDAY TO FRIDAY 8:00 AM TO 5:36 PM

Salary and Benefits

• $15,000 BASE GROSS MONTHLY SALARY
• $3,000 APPROX NET WEEKLY. WEEKLY COMMISSIONS ( 5 DLLS PER APPOINTMENT)
• $1000 MONTHLY FOOD STAMPS.
• 5 PTO DAYS.

Responsibilities

• GREET AND ASSIST CUSTOMERS OVER THE PHONE TO DETERMINE THEIR QUESTIONS, NEEDS AND REASONS FOR THEIR PATRONAGE.
• Provide Information About The Firm Services.
• ANSWER CUSTOMER QUESTIONS AND INQUIRIES USING WELL-INFORMED AND SPECIFIC RESPONSES TO INCREASE CONSUMER TRUST AND SATISFACTION.
• OFFER SOLUTIONS TO CUSTOMER NEEDS OR WANTS TO MAINTAIN CUSTOMER SATISFACTION.
• USE SALES TECHNIQUES TO PERSUADE CUSTOMER TO ACQUIRE FIRM SERVICES.
• BUILD SECURE, LASTING RELATIONSHIPS WITH CUSTOMERS BY PROVIDING CONSISTENT AND THOUGHTFUL CUSTOMER SERVICE BASED ON DIVERSE BACKGROUNDS, VALUES AND INTERESTS.
• EFFETIVELY DEAL WITH CUSTOMER COMPLAINTS TO MAINTAIN CUSTOMER SATISFACTION.