Location
Mexico, Remote.
Type
Full-time (Contractor).
Overview
Ottimate is an AP automation AI tool that provides a smarter way for AP managers, approvers, controllers, and CFOs to work through the entire invoice lifecycle.
What You’ll Do
- Client Verification: Help us get to know our clients by accurately identifying and verifying their information using business and personal documentation.
- Know Your Customer / Know Your Business reviews. Perform checks on our clients and service providers while sorting through a high volume of requests.
- Require high attention to detail and a desire to suggest improvements to processes.
- Communicate Compliance Requirements: Clearly explain why compliance matters to both our clients and internal teams, helping everyone stay informed.
- Assess Client Risk: Conduct assessments to determine client risk levels and address any alerts or issues quickly and accurately in line with our policies.
- Credit Assessment: Review financial documents to determine the appropriate credit limit for each client.
- Collaborate Across Teams: Work with different departments to improve the overall customer experience.
- Procedure Updates: Suggest workflow improvements for daily tasks without sacrificing quality.
- Manage Chargebacks: Review chargeback requests on the issuing side and assist with evidence gathering and submission based on card brand rules.
Requirements
- Education/Experience: Bachelor's degree in Finance, Business or related field and 2+ years working in AML, Fraud, Risk, or related field or 4+ years experience in lieu of a degree. Must be able to pass a background check.
- Experience working in the Fintech or banking industry.
- Eye for Detail: Thorough and attentive, ensuring accuracy in every task.
- Analytical Mindset: Comfortable digging into data to find insights and make informed decisions.
- Open to feedback: Constantly wanting to improve craft and seeks feedback on how to improve.
- Clear Communicator: Skilled at explaining complex information in simple terms, both in writing and verbally.
- Sense of Urgency: Respond quickly and proactively to emerging issues.
- Self-Starter: Quick learner who can manage multiple projects and solve problems independently.
- Team Player: “That’s not my job” is not in vocabulary. Always willing to help other teams.
- Tenacious Problem Solver: Think critically and independently. Perform repetitive tasks with high accuracy and speed.
- Knowledge of Regulations: Familiar with U.S. Customer Due Diligence (CDD) federal regulations.
- Chargeback Familiarity: Know the chargeback process and have a basic understanding of card brand rules.
Equal Opportunity Employer
Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.