Remote Trip Support Specialist - Travel Planning & Care

Destinytravel; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel support company is seeking a Trip Support Specialist to assist travelers from planning through their journeys. This role focuses on providing exceptional communication and service to ensure a stress-free experience. Responsibilities include replying to client inquiries, managing itinerary adjustments, and delivering destination information. Ideal candidates should possess excellent communication skills, attention to detail, and a passion for travel. This is a fully remote position with flexible hours and potential for growth.

Servicios

Fully remote with flexible hours

Travel perks and learning opportunities

Supportive team culture

Growth potential in the industry

Formación

• Strong communication and organizational abilities.
• Experience in customer service is desirable.
• Adaptable to new technologies and travel trends.

Responsabilidades

• Respond to inquiries via email, phone, and messages.
• Assist with itinerary changes and confirmations.
• Provide destination information to clients.
• Follow up with clients before and after travel.
• Address concerns with empathy and professionalism.

Conocimientos

Excellent communication skills

Detail-oriented

Customer service experience

Tech-comfortable

Passion for travel

Descripción del empleo

A travel support company is seeking a Trip Support Specialist to assist travelers from planning through their journeys. This role focuses on providing exceptional communication and service to ensure a stress-free experience. Responsibilities include replying to client inquiries, managing itinerary adjustments, and delivering destination information. Ideal candidates should possess excellent communication skills, attention to detail, and a passion for travel. This is a fully remote position with flexible hours and potential for growth.