Remote Trilingual CSR - Spanish/English/Portuguese

TeleTech Holdings, Inc.; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global customer service leader is seeking a Trilingual Customer Service Representative fluent in Spanish, English, and Portuguese to assist customers remotely. In this role, you will resolve customer issues and conduct research while providing an exceptional experience. The ideal candidate must possess technical support knowledge and be able to multitask efficiently, while maintaining a supportive and inclusive workplace culture. Opportunities for career growth and performance bonuses are available.

Servicios

Competitive performance bonus opportunities

Support for career and professional development

Inclusive culture and community engagement

Formación

• Must be available to work weekends and evenings.
• Ability to navigate through several web applications simultaneously.

Responsabilidades

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Conocimientos

Advanced Portuguese

Advanced English

Advanced Spanish

Technical support knowledge

Multitasking

Microsoft Windows competency

Descripción del empleo

A global customer service leader is seeking a Trilingual Customer Service Representative fluent in Spanish, English, and Portuguese to assist customers remotely. In this role, you will resolve customer issues and conduct research while providing an exceptional experience. The ideal candidate must possess technical support knowledge and be able to multitask efficiently, while maintaining a supportive and inclusive workplace culture. Opportunities for career growth and performance bonuses are available.