Remote Travel Support Specialist

Sweetcarolinatravels; A distancia; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A travel services company is seeking a Remote Travel Customer Representative to assist clients through their travel journeys. This 100% remote position requires strong communication skills and customer service experience. You will handle inquiries, support itinerary changes, and ensure a smooth travel experience. If you are organized and passionate about helping others travel confidently, this role offers full training and growth opportunities in a supportive remote team environment.

Servicios

Growth opportunities

Access to travel-related perks

Supportive remote team environment

Formación

• Experience in customer service roles, preferably in travel or hospitality.
• Ability to communicate effectively through various channels.
• Comfortable using remote communication tools.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries professionally and friendly.
• Support itinerary updates and special requests.
• Provide guidance on travel requirements and agency procedures.
• Monitor trips and communicate proactively with clients.
• Resolve issues while ensuring a positive experience.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable and detail-oriented

Ability to work independently

Passionate about travel

Descripción del empleo

A travel services company is seeking a Remote Travel Customer Representative to assist clients through their travel journeys. This 100% remote position requires strong communication skills and customer service experience. You will handle inquiries, support itinerary changes, and ensure a smooth travel experience. If you are organized and passionate about helping others travel confidently, this role offers full training and growth opportunities in a supportive remote team environment.