Remote Travel Support & Experience Advisor

Destinytravel; A distancia; MXN 538,000 - 719,000; Jornada completa

Descripción de la vacante

A travel support company is seeking a Remote Travel Support Associate in Monterrey, Nuevo León. This role involves assisting clients with travel questions, updates, and logistics to ensure a seamless experience. Responsibilities include managing inquiries, supporting itinerary changes, and providing empathetic resolutions. Ideal candidates are detail-oriented with strong communication skills and an interest in the travel industry. Flexible scheduling and training support are provided.

Servicios

Flexible scheduling

Training and onboarding support

Travel-related perks

Formación

• Strong customer service and communication skills are essential for this role.
• Ability to manage multiple requests while maintaining quality.
• Detail-oriented and organized to handle various inquiries.
• Familiarity with online systems is required.
• Genuine interest in the travel industry.

Responsabilidades

• Respond to travel-related inquiries promptly.
• Assist with documentation and entry requirements.
• Support itinerary changes and confirmations.
• Monitor upcoming trips and follow up as needed.
• Resolve concerns with empathy and professionalism.

Conocimientos

Customer service skills

Communication skills

Organizational skills

Detail-oriented

Ability to manage multiple requests

Descripción del empleo

A travel support company is seeking a Remote Travel Support Associate in Monterrey, Nuevo León. This role involves assisting clients with travel questions, updates, and logistics to ensure a seamless experience. Responsibilities include managing inquiries, supporting itinerary changes, and providing empathetic resolutions. Ideal candidates are detail-oriented with strong communication skills and an interest in the travel industry. Flexible scheduling and training support are provided.