Remote Travel Concierge

Sweet Carolina Luxury Travels; A distancia; MXN 519,000 - 780,000; Jornada completa

Descripción de la vacante

A personalized travel agency is seeking a Remote Travel Advisor to support clients from trip ideas to their return home. Responsibilities include engaging with clients across various channels, providing travel insights, and ensuring client satisfaction. The ideal candidate has customer service experience, excellent communication skills, and a love for travel. The position offers fully remote flexibility, exclusive travel perks, and opportunities for professional development.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and able to adapt to new systems and booking tools.

Responsabilidades

• Engage with clients through email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Descripción del empleo

A personalized travel agency is seeking a Remote Travel Advisor to support clients from trip ideas to their return home. Responsibilities include engaging with clients across various channels, providing travel insights, and ensuring client satisfaction. The ideal candidate has customer service experience, excellent communication skills, and a love for travel. The position offers fully remote flexibility, exclusive travel perks, and opportunities for professional development.