Remote Travel Advisor

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency is looking for a Remote Travel Advisor to provide seamless client support from trip planning to execution. Responsibilities include engaging with customer inquiries, handling bookings, and providing destination insights. Candidates should have a background in customer service, especially in travel or hospitality, and possess strong communication skills. The role offers fully remote flexibility and exclusive travel perks, making it an exciting opportunity for those who love helping others create memorable journeys.

Servicios

Exclusive travel perks

Access to industry discounts

Professional development opportunities

Formación

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• High attention to detail and organizational habits.

Responsabilidades

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and travel procedures.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Love for travel

Descripción del empleo

As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry‑only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.