Remote Senior Client Relations & Growth Manager

Medium; A distancia; MXN 70,000 - 90,000; Jornada completa

Descripción de la vacante

A leading technology partner is seeking a Senior Account Manager to enhance customer retention and drive revenue growth. This remote role involves engaging with clients, upselling, and managing communications. Ideal candidates are experienced in Account Management, possess strong analytical skills, and can travel occasionally for client meetings. The position offers competitive benefits including medical, dental, and flexible PTO policies, providing a supportive environment for career growth.

Servicios

Medical, dental, and vision benefits

401(k) plan with company match

Flexible PTO policy

Formación

• 5+ years of experience in Account Management or Customer Success, preferably in the food service or SaaS industry.
• Experience with customer service software and proficiency in MS Excel.
• Ability to travel overnight a few nights per month.

Responsabilidades

• Develop and maintain productive relationships with customers.
• Proactively review customer accounts for upselling opportunities.
• Lead and manage preparations for client meetings.

Conocimientos

Account Management

Customer Success

Client Communication

Upselling

MS Office Proficiency

Educación

Bachelor's degree or related experience

Herramientas

CRM Software

Jira

Descripción del empleo

A leading technology partner is seeking a Senior Account Manager to enhance customer retention and drive revenue growth. This remote role involves engaging with clients, upselling, and managing communications. Ideal candidates are experienced in Account Management, possess strong analytical skills, and can travel occasionally for client meetings. The position offers competitive benefits including medical, dental, and flexible PTO policies, providing a supportive environment for career growth.