Remote Property Insurance Care Specialist

Allstate Insurance Company; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading insurance provider is seeking a Customer Care Associate II responsible for outbound calls and providing quality customer service regarding property insurance. This position is remote and demands a self-motivated, organized individual capable of working independently and maintaining high performance standards. Candidates must have a minimum of 1 year of customer service experience and hold a High School Diploma. The role supports a dynamic team dedicated to customer satisfaction and operational excellence.

Formación

• Minimum 1 year of customer service experience (inbound/outbound).
• Ability to work autonomously in a remote environment.
• Proven organization and attendance punctuality.

Responsabilidades

• Initiate high volume outbound calls to provide effective customer service.
• Assist with policy information and process complaints.
• Maintain productivity and quality standards.

Conocimientos

Self-motivated

Excellent verbal and written communication

Proactive and solution-oriented

Reliable and organized

Educación

High School Diploma

Descripción del empleo

A leading insurance provider is seeking a Customer Care Associate II responsible for outbound calls and providing quality customer service regarding property insurance. This position is remote and demands a self-motivated, organized individual capable of working independently and maintaining high performance standards. Candidates must have a minimum of 1 year of customer service experience and hold a High School Diploma. The role supports a dynamic team dedicated to customer satisfaction and operational excellence.