Remote Multilingual Tech Support Consultant

Supportyourapp; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading Support-as-a-Service company is looking for a Customer Support Consultant to foster customer relationships and provide expert advice on outdoor gear and motorcycle equipment. This role requires excellent communication skills in both Spanish and English (C1), experience in customer service, and a positive attitude. The position is fully remote, offering flexible schedules, responsive management, and great perks including compensation in USD and good bonuses for referrals. Join our multicultural team and grow with us.

Servicios

Flexible schedule

Fully remote work

Paid intensive training

Good bonuses for referrals

Work-life balance

Responsive management

Formación

• At least C1 communication skills in both Spanish and English.
• Experience in customer service, especially through omnichannel support.
• Ability to use personal laptop with minimum specifications.

Responsabilidades

• Build positive relationships with customers.
• Provide expert advice on outdoor gear and motorcycle equipment.
• Meet team KPIs and maintain knowledge of products.

Conocimientos

Communication in Spanish

Communication in English

Customer service experience

Analytical skills

Positive attitude

Herramientas

CRM systems

Descripción del empleo

A leading Support-as-a-Service company is looking for a Customer Support Consultant to foster customer relationships and provide expert advice on outdoor gear and motorcycle equipment. This role requires excellent communication skills in both Spanish and English (C1), experience in customer service, and a positive attitude. The position is fully remote, offering flexible schedules, responsive management, and great perks including compensation in USD and good bonuses for referrals. Join our multicultural team and grow with us.