Remote Multilingual Support Agent (EN/ES/RU)

Hos247 Llc; A distancia; MXN 268,000 - 448,000; Jornada completa

Descripción de la vacante

A growing technology company is seeking a full-time remote Customer Support Agent. The role involves providing front-line support to drivers and fleet managers across multiple languages, including English, Spanish, and Russian. Ideal candidates will have at least one year of experience in customer support and be tech-savvy. This position offers opportunities to impact the organization and grow into upper-level positions quickly.

Formación

• Fluent in English, Spanish, and Russian with clear communication skills.
• At least 1 year of experience in customer support or sales servicing English-speaking customers.
• Tech-savvy, familiar with smartphone/tablet configurations.

Responsabilidades

• Provide front-line support to English-speaking, Spanish-speaking, and Russian-speaking drivers.
• Proactively identify areas for product/service improvements.
• Participate in implementations to increase customer satisfaction.

Conocimientos

Fluent in English

Fluent in Spanish

Fluent in Russian

Tech-savvy

Customer support experience

Herramientas

Zendesk

Descripción del empleo

A growing technology company is seeking a full-time remote Customer Support Agent. The role involves providing front-line support to drivers and fleet managers across multiple languages, including English, Spanish, and Russian. Ideal candidates will have at least one year of experience in customer support and be tech-savvy. This position offers opportunities to impact the organization and grow into upper-level positions quickly.