Remote Education Onboarding Lead

Turnitin, Llc; A distancia; MXN 1,059,000 - 1,413,000; Jornada completa

Descripción de la vacante

A leading education technology firm is seeking an Onboarding Consultant in Monterrey, Mexico. You will manage the onboarding process, conduct training sessions, and collaborate with teams to ensure customer satisfaction. The ideal candidate has at least 3 years of experience in a SaaS environment and holds a Bachelor's degree. This role offers a remote-centric culture focused on well-being.

Servicios

Remote-centric culture

Focus on employee well-being

Formación

• At least 3 years of experience in a SaaS environment.
• Ability to manage onboarding processes effectively.
• Strong interpersonal skills for customer satisfaction.

Responsabilidades

• Manage the onboarding process for new and existing customers.
• Deliver engaging training sessions to ensure successful product use.
• Collaborate with various teams to enhance customer satisfaction.

Conocimientos

Customer engagement

Training delivery

Team collaboration

Educación

Bachelor's degree

Descripción del empleo

A leading education technology firm in Monterrey, Mexico is seeking an Onboarding Consultant to help new and existing customers succeed with their products. This role involves managing the onboarding process, delivering engaging training sessions, and collaborating with various teams to ensure customer satisfaction. The ideal candidate should possess at least 3 years of experience in a SaaS environment and hold a Bachelor's degree. This position offers a remote-centric culture focusing on employee well-being.