Remote Customer Service Pro: Solve & Delight Clients

Somewhere; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A growing US-based business is seeking a Customer Service Representative to work remotely. The ideal candidate will excel at communicating with customers and problem-solving proactively. Responsibilities include answering queries, managing customer interactions, and data entry. Ideal candidates should have strong verbal skills, sales experience, and be comfortable working in a fast-paced environment. This full-time role offers the chance to join a high-demand service industry and work during US business hours.

Formación

• 1-5 years of customer service experience required.
• Strong typing skills (50 wpm minimum).
• Sales experience is a plus.

Responsabilidades

• Communicate with customers via phone, email, and chat.
• Provide answers about product, pricing, and availability.
• Work with internal departments to meet customer needs.
• Perform data entry in various platforms.

Conocimientos

English or Afrikaans accent

Sales experience

Typing 50 words per minute

Customer service experience

Knowledge of Google Workspace

Excellent phone etiquette

Strong interpersonal skills

Multi-tasking

Herramientas

Customer relationship management software

Descripción del empleo

A growing US-based business is seeking a Customer Service Representative to work remotely. The ideal candidate will excel at communicating with customers and problem-solving proactively. Responsibilities include answering queries, managing customer interactions, and data entry. Ideal candidates should have strong verbal skills, sales experience, and be comfortable working in a fast-paced environment. This full-time role offers the chance to join a high-demand service industry and work during US business hours.