Remote Compliance Operations Lead — Scale & Empower Team

Felix; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A financial technology company is seeking a Compliance Operations Team Lead to mentor a team and ensure compliance adherence. This leadership role requires 3+ years in compliance operations, emphasizing customer service and strategic execution. The position is fully remote, offering a competitive salary of $28,000 MXN monthly and flexible PTO. Candidates should possess strong leadership, data analysis, and regulatory compliance skills. Join a mission-driven team dedicated to empowering underserved communities.

Servicios

Competitive salary

100% remote work

Flexible PTO policy

Health insurance

Formación

• 3+ years in Compliance, Trust & Safety, or Risk Operations Role, preferably in Fintech or Tech.
• 1+ years in a people management role.
• Experience managing SLAs in high-volume queues.

Responsabilidades

• Mentor and develop a team of Compliance Operations Specialists.
• Analyze metrics to uncover root causes and drive operational pivots.
• Identify friction points and build scalable workflows.

Conocimientos

Leadership

Problem-solving

Data analysis

Regulatory compliance

Communication

Educación

Bachelor’s degree in Business, Law, or related fields

Herramientas

Excel

Google Sheets

Zendesk

Intercom

Descripción del empleo

A financial technology company is seeking a Compliance Operations Team Lead to mentor a team and ensure compliance adherence. This leadership role requires 3+ years in compliance operations, emphasizing customer service and strategic execution. The position is fully remote, offering a competitive salary of $28,000 MXN monthly and flexible PTO. Candidates should possess strong leadership, data analysis, and regulatory compliance skills. Join a mission-driven team dedicated to empowering underserved communities.