Remote Admissions Experience Advisor

ApplyBoard; A distancia; MXN 539,000 - 720,000; Jornada completa

Descripción de la vacante

A leading education technology firm seeks a Customer Experience Advisor to assist students throughout the admissions process. The role involves reviewing documents, providing empathetic support, and maintaining communication with partner schools. Candidates should have strong proficiency in Spanish and English, alongside customer service experience. This position offers flexibility, requiring a personal computer and high-speed internet for a remote-first or hybrid work model.

Formación

• 1-3 years of customer service experience.
• Proficiency in proofreading/editing text.
• Ability to work cross-functionally.

Responsabilidades

• Assist applicants with program inquiries and requirements.
• Review student documents for eligibility.
• Ensure timely processing of applications.

Conocimientos

Strong proficiency in Spanish

Strong proficiency in English

Detail-oriented

Strong analytical abilities

Exceptional problem-solving skills

Educación

Associate's or Bachelor's degree

Herramientas

Google spreadsheets

Microsoft Word

Gmail

Descripción del empleo

A leading education technology firm seeks a Customer Experience Advisor to assist students throughout the admissions process. The role involves reviewing documents, providing empathetic support, and maintaining communication with partner schools. Candidates should have strong proficiency in Spanish and English, alongside customer service experience. This position offers flexibility, requiring a personal computer and high-speed internet for a remote-first or hybrid work model.