QA / Documentation Specialist

Nir Yu; México; Híbrido; MXN 731,000 - 1,098,000; Jornada completa

Descripción de la vacante

A tech company in Mexico is hiring a QA & Documentation Specialist to ensure rigorous quality assurance for software products and develop clear technical documentation. The ideal candidate will have excellent communication skills in English and experience with various documentation and testing tools. Responsibilities include creating test strategies, collaborating with teams to prioritize documentation needs, and maintaining all relevant materials to uphold quality standards.

Formación

• Fluent in English with strong communication skills.
• Experience with documentation tools (Confluence, MS SharePoint).
• Hands-on testing experience with relevant tools.
• Knowledge of programming or scripting such as Python or JavaScript.
• Experience working independently in remote environments.

Responsabilidades

• Create test strategies for POCs and pre-GA products.
• Develop and maintain comprehensive product documentation.
• Collaborate with teams to identify documentation needs.
• Ensure documentation aligns with company branding.

Conocimientos

Excellent writing and communication skills in English

Experience with documentation tools

Understanding of software development lifecycle (SDLC)

Hands-on experience with testing tools

Basic knowledge of programming or scripting

Familiarity with APIs and version control

Attention to detail

Strong technical writing/editing

Ability to work independently

Herramientas

Confluence

MS SharePoint

Postman

Selenium

Cypress

Git

Descripción del empleo

The Role

We’re hiring a QA & Documentation Specialist to bring rigor and clarity to our earliest‑stage software. You’ll design and run pragmatic quality assurance for proof‑of‑concept projects as well as nascent products, define quality milestones that de‑risk the path to production, and define and/or assist in building lightweight automation to streamline the process. In parallel, you’ll own our documentation ecosystem—turning prototypes, features, and internal processes (from development through operations) into detail‑oriented, clear, and current documentation that assures quality delivery, reduces support load, and improves team alignment.

This hybrid role blends hands‑on testing, systems thinking, and technical writing to help us deliver complete solutions. The role requires expertise in technical documentation with a strong understanding of software testing and quality assurance. The ideal candidate will ensure that our products are clearly documented, consistent, and rigorously tested to meet the highest quality standards.

Quality Assurance

• Create test strategies for POCs and pre‑GA products, working with the development team to define the relevant methodologies, acceptance/exit criteria, and bug fix processes.
• Work independently to stress the software in imaginative ways, running performance and reliability checks to ensure customer requirements and concerns are expressly addressed.
• Collaborate with the broader team to create right‑sized automation tools.
• Identify opportunities to improve QA and development processes.

Documentation

• Collaborate with the broader team to understand the software products and their technical details and prioritize documentation needs.
• Develop and maintain comprehensive product documentation, including user guides, technical manuals, release notes, training materials, and API references.
• Author and maintain internal operations process documentation, including onboarding materials.
• Ensure all documentation aligns with company branding and style guidelines.

Requirements

• Excellent writing and communication skills in English (C2 or C1).
• Experience with documentation tools (e.g., Confluence, MS SharePoint and Visio, Draw.IO).
• Understanding of software development lifecycle (SDLC) and QA methodologies.
• Hands‑on experience with testing tools such as Postman, Selenium, Cypress, or Bruno.
• Basic knowledge of programming or scripting (Python, JavaScript, or similar).
• Familiarity with APIs, RESTful services, and version control (Git).
• Tenacious attention to detail and analytical methods.
• Strong technical writing/editing; ability to translate complex systems into clear docs.
• Ability to work independently and meet deadlines in a remote environment.

Great‑to‑Have

• Experience documenting or testing network, telecom, or cloud‑based and edge software products.
• Familiarity with automation frameworks and CI/CD tools (e.g., GitHub Actions).
• Experience working in Agile or Scrum environments.
• Knowledge of UX writing and accessibility standards.
• Experience in writing automated integration tests.