Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

OperationsArmy; A distancia; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare administration firm is looking for a Provider Intake Specialist to join their remote team. The role involves assisting in onboarding new clinical staff and managing administrative tasks related to ABA (Applied Behavior Analysis) therapy. Candidates should have at least 2 years of experience in medical or clinical administration, strong communication skills, and familiarity with onboarding workflows. Attention to detail and experience with healthcare documentation is crucial for this position.

Formación

• 2+ years of experience in medical or clinical administration, preferably in an ABA or behavioral health setting.
• Strong familiarity with onboarding workflows and documentation processes.
• Experience handling sensitive healthcare information.

Responsabilidades

• Support the onboarding of new BCBAs and clinical staff.
• Manage communication with vendors and partners via email.
• Ensure compliance with HIPAA regulations.

Conocimientos

Organizational skills

Excellent written communication

Ability to manage multiple tasks

Attention to detail

Herramientas

Google Workspace

Microsoft Excel

EHR platforms (like CentralReach)

CRM tools

Descripción del empleo

Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

Job Title: Provider Intake Specialist (ABA / Autism Therapy)

We’re seeking a highly organized and proactive Provider Intake Specialist with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This is a fully back‑office role focused on providing onboarding and administrative support to clinical teams and vendors, ensuring efficient setup, coordination, and tracking of onboarding workflows for BCBAs and other team members.

• 2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
• Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
• Excellent written communication skills for clear, professional email correspondence
• Proven ability to manage multiple administrative tasks concurrently and independently
• Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
• Strong attention to detail and ability to work with sensitive healthcare information

Key Responsibilities

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
• Manage communication with vendors and partners via email to facilitate onboarding processes
• Follow up on incomplete tasks and ensure timelines are met for onboarding steps
• Maintain internal trackers and spreadsheets to monitor onboarding progress
• Submit and manage credentialing or payer‑related documentation as needed
• File, store, and retrieve digital copies of signed agreements, intake forms, and therapy‑specific documents
• Ensure compliance with HIPAA and clinic‑specific data management protocols
• Provide regular progress updates and report issues to the onboarding or operations lead