Project Manager, Senior

Zebra Technologies; A distancia; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A technology solutions provider is looking for a Transition Manager to oversee customer transitions from implementation to steady state support. This role requires managing moderate to significant projects, creating detailed plans, and regularly checking progress. Candidates should have a Bachelor's degree, 5-8 years of experience in project management, and strong communication skills. Familiarity with tools like MS Office and MS Project is preferred. This role involves working in a collaborative environment focused on delivering innovative solutions.

Formación

• 5-8 years of experience in project management.
• Intermediate to advanced communication and facilitation skills.
• Comfortable presenting to mid to senior level audiences.
• Working knowledge of project management approaches and tools.
• Formal training in project management preferred.

Responsabilidades

• Manage projects of moderate to significant scope, executing against timelines and budgets.
• Create project scope statements and supporting plans.
• Check progress against plans and make adjustments.
• Document progress and formulate status reports.

Conocimientos

Communication skills

Presentation skills

Project management knowledge

Resource planning

Delegation skills

Educación

Bachelor's degree

Herramientas

MS Office

MS Project

Descripción del empleo

Remote Work: Yes

Overview

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.

United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected.

Drawing from our diverse perspectives, we collaborate to deliver on our purpose.

Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally.

We've only begun reimaging the future - for our people, our customers, and the world.

Let's create tomorrow together.

Transition Manager

Owns the process for transitioning customers from the implementation phase into steady state support.

Ensures all entry criteria has been met and owns the project timeline for the transition process itself.

Coordinates with both Professional Services and Customer Support to facilitate all knowledge transfer sessions and escalates any road blocks or issues with the transition.

Responsibilities

• Effectively manages projects of moderate to significant scope, leading the project team to execute against timeline and budget metrics.
• Creates a clear project scope statement, and builds a supporting plan which effectively factors in resource availability, task durations and dependencies, budgets and costs.
• Includes simple Risk Management plans.
• Checks progress regularly against the plan and makes adjustments to optimize execution.
• Documents progress against the project plan throughout the project.
• Formulates status reports and presents to the team and immediate manager.
• Status reports are expected to be concise summaries, tailored to the audience - from Directors down to individual contributors.
• Personally knowledgeable on most aspects of the program, down to a reasonable level of detail.
• Has the ability to see cross-functional impacts of decisions and project plans and execution.
• Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business.
• Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced.
• May lead multiple limited to moderate scope projects simultaneously, or manage part of a larger program under the supervision of management.
• May manage simpler, multi-team projects with similar resources and budgets.
• Creates and distributes monthly reports for resource planning.

Qualifications

• Bachelor's degree
• 5-8 years experience
• Intermediate to advanced communication and facilitation skills
• Intermediate to advanced presentation skills
• Demonstrated comfort in presenting to mid to senior level cross functional audiences
• Demonstrated working knowledge of advanced concepts with project management approaches, tools and methodologies.
• Intermediate to advanced skills in PC based documentation tools including MS Office and MS Project
• Intermediate to advanced skills in delegation and follow up
• Demonstrated working knowledge / experience of technical business unit assigned to (Engineering, Supply Chain, etc.)
• Formal training preferred
• PMP certification preferred