Project Manager

Publicis Groupe México; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global marketing leader seeks a Project Manager in Mexico City to oversee CRM-related projects from start to finish. This role involves leading multidisciplinary teams and ensuring timely, quality delivery of campaigns and CRM initiatives. Candidates should have 3-5 years of experience in project management within digital or CRM environments, strong organizational skills, and familiarity with tools like Salesforce and HubSpot. A hybrid working model is offered, along with attractive benefits.

Servicios

Hybrid work model

Above-law benefits

Access to learning platforms

Growth opportunities

Formación

• 3–5 years of experience in project management, preferably in CRM or marketing automation.
• Experience managing CRM projects with a focus on delivery and quality.
• Familiar with CRM platforms and marketing tools.

Responsabilidades

• Lead CRM projects from conception to execution.
• Coordinate workflows among creative, data, tech, and content teams.
• Ensure compliance with timelines, deliverables, and budgets.
• Maintain client communication and monitor project status.

Conocimientos

Project Management

CRM Management

Client Communication

Organizational Skills

Team Collaboration

Process Management

English Proficiency

Herramientas

Salesforce

HubSpot

Adobe Campaign

Braze

Descripción del empleo

About Publicis

Publicis Groupe is a global leader in marketing, communication, and digital transformation. Through a collaborative model powered by data, creativity, and technology, we help brands build meaningful connections with people. In Mexico, our agencies deliver integrated solutions across creativity, media, digital, and performance.

Role Objective

To manage CRM-related projects from start to finish, ensuring efficient execution, timely delivery, quality standards, and alignment with the client’s strategy. This role requires coordination between creative, data, tech, and content teams to bring CRM initiatives to life.

Responsibilities

• Lead CRM projects from planning to implementation.
• Coordinate workflows across creative, data, technology, and content teams.
• Ensure campaigns, customer journeys, and automated flows are executed according to strategy.
• Manage timelines, deliverables, priorities, and budgets.
• Track issues, changes, and operational adjustments throughout the project lifecycle.
• Maintain ongoing communication with clients, sharing updates, status reports, and next steps.
• Oversee integrations and execution within CRM platforms (Salesforce, HubSpot, Adobe Campaign, Braze, etc.).
• Review deliverables to ensure quality, accuracy, and consistency.
• Interpret basic CRM metrics and KPIs to identify optimization opportunities.

Requirements

• 3–5 years of experience as a Project Manager, Producer, or similar role within digital, CRM, or marketing automation environments.
• Demonstrated experience managing CRM projects.
• Familiarity with platforms such as Salesforce, HubSpot, Adobe Campaign, Braze, or similar tools.
• Ability to work with multidisciplinary teams (creative, data, technology, media).
• Strong organizational and process‑management skills.
• Excellent client communication and relationship management abilities.
• Intermediate English level (preferred).

What We Offer

• Work on high‑impact brands within the Publicis Groupe ecosystem.
• Hybrid work model (according to current policies).
• Above‑law benefits.
• Access to learning platforms.
• Growth opportunities.