Post-Service Support & Excel Reports Coordinator

Financecolombia; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading industrial solutions provider in Monterrey seeks an Installation Assistant to provide customer support following service interventions. This role requires a Bachelor's in Engineering and experience in customer relations within industrial settings. Ideal candidates should have excellent organization and Excel skills, be detail-oriented, and capable of handling physical tasks. Competitive salary and comprehensive health benefits are offered, including a 401k match and tuition reimbursement.

Servicios

Health insurance

Dental insurance

Vision insurance

401k match

Tuition reimbursement

Vacation time

Personal/sick time

Formación

• Previous experience interacting with customers, preferably in an industrial equipment environment.
• Excellent Excel skills with the ability to create pivot tables and summarize information.
• Must work well independently and be detail-oriented.

Responsabilidades

• Follow up with customers after service intervention.
• Maintain open service orders and notifications.
• Support M2P department by generating Excel reports.

Conocimientos

Excellent organizational skills

Interpersonal skills

Written communication skills

Excel skills

Team collaboration

Customer focus

Educación

Bachelors Degree in Engineering

Herramientas

SAP

Descripción del empleo

A leading industrial solutions provider in Monterrey seeks an Installation Assistant to provide customer support following service interventions. This role requires a Bachelor's in Engineering and experience in customer relations within industrial settings. Ideal candidates should have excellent organization and Excel skills, be detail-oriented, and capable of handling physical tasks. Competitive salary and comprehensive health benefits are offered, including a 401k match and tuition reimbursement.