People Generalist

FARFETCH; Ciudad de México; Presencial; MXN 720,000 - 1,081,000; Jornada completa

Descripción de la vacante

A leading luxury fashion marketplace is seeking a Generalist HR professional based in Mexico City. The role involves supporting HR processes across the employee lifecycle, including onboarding, talent acquisition, and employee relations. Candidates should have at least 3 years of HR experience and fluency in both English and Spanish. The ideal candidate will leverage their knowledge of Mexico's employment law to enhance the employee experience and contribute to local HR projects. Competitive benefits and a supportive work environment are offered.

Formación

• 3+ years of generalist HR experience required.
• Experience with employment law in Mexico is essential.
• Must be detail-oriented and organized.

Responsabilidades

• Support strategic HR initiatives across the employee lifecycle.
• Provide guidance on employee relations and compliance.
• Manage onboarding and offboarding processes.

Conocimientos

Generalist HR experience

Knowledge of Mexico employment law

Interpersonal skills

Coaching managers

Service-driven attitude

Attention to detail

Fluency in English

Fluency in Spanish

Herramientas

Workday

Descripción del empleo

FARFETCH is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. FARFETCH opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

THE ROLE

In this generalist role, you'll create an excellent experience for our Mexico-based Farfetchers at all stages of the employee journey. While advocating for our values, you'll have an 'amaze customer' approach and will provide timely and credible advice and counsel. You will work across specific client groups, working with the People Partners to support the People Team agenda. You will also contribute to and lead on local projects which help us to create a culture where our people excel.

What You’ll Do

• You will partner with the People Team to support the implementation of strategic initiatives and cyclical HR processes across the employee lifecycle—such as Onboarding, Offboarding, helping with talent acquisition, performance and compensation cycles, and employee engagement planning
• You will provide guidance on employee relations matters, policies, procedures, and employment legislation in alignment with our company values
• You will manage the onboarding process end-to-end, including welcome communications, system and access setup, and leading engaging onboarding sessions
• You will conduct exit interviews and collaborate with People Coordinators to ensure a smooth offboarding experience, leveraging insights to help improve employee retention
• You will lead small to medium-scale HR projects and contribute to larger cross-functional initiatives across the People Team and broader business
• You will stay informed on changes in employment legislation and emerging HR trends, proactively bringing new ideas and improvements to the team
• You will support office management responsibilities, including the receipt and distribution of IT equipment

Who You Are

• You have 3+ years of generalist HR experience
• You have knowledge of Mexico employment law and practices, have managed varied and complex casework and can discreetly deal with varied and sensitive situations
• You enjoy working with people and building relationships at all levels and across departments
• You can coach managers to engage and motivate their teams, deploying an empathetic approach, always living by our 'Be Human' value of authenticity, respect and doing the right thing
• You have a service-driven attitude, with a focus on the employee experience and continuous improvement approach
• You are meticulous and detail oriented, advocating for data protection
• You have experience in HR data processes. A full working knowledge of Workday would be an advantage
• You are fluent in English and Spanish

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER

• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process

Kindly submit your CV in English for our review.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.