PC Brand Specialist, Amazon Vendor Services

Amazon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico City is seeking a Brand Specialist to manage product portfolios, enhance customer experience, and drive growth through effective vendor management and strategic marketing. The ideal candidate has analytical expertise and fluency in English and Spanish, with over 1 year of relevant experience. Join a diverse team committed to delivering exceptional results for customers.

Servicios

Flexibility in working hours

Mentorship and career growth opportunities

Inclusive team culture

Formación

• 1+ years of experience in account management, project or program management.
• Fluent in both English and Spanish.
• Experience in financial analysis, retail buying, or supply chain.

Responsabilidades

• Oversee a brand’s product portfolio.
• Develop marketing and merchandising plans.
• Grow product selection and onboard new vendors.
• Track purchase orders and resolve delivery issues.
• Analyze KPIs to develop growth opportunities.

Conocimientos

Analytical skills

Relationship management

Organizational skills

Strong communication skills

Ability to pick up new technologies

Educación

Bachelor's degree or Certificate of completion of studies

Herramientas

Google Analytics

SQL

HTML

Descripción del empleo

Overview

Amazon Mexico Personal Computer (PC) team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our growing AVS team. As Brand Specialist, you'll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies. You'll be an analytics expert, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You'll have strong communication skills and a proven track record of building positive working relationships.

Responsibilities

• Brand management: oversee a brand’s product portfolio, improve product page data, and support catalog improvements.
• Online marketing: develop marketing and merchandising plans, improve customer experience onsite, drive traffic and sales.
• Vendor management: grow product selection on Amazon, onboard new vendors, identify and resolve pricing issues.
• In-stock management: track purchase orders, investigate late deliveries, resolve order rejections, and work with vendors on PO automation.
• Drive sales and market share goals through pricing strategies, retailer partnerships & promotions.
• Lead commercial negotiations and analyze KPIs to develop growth opportunities in retail channels.
• Prepare and present analyses and recommendations to vendors and internal teams.

Qualifications

• 1+ years of account management, project or program management or buying experience.
• Bachelor's degree or Certificate of completion of studies required.
• Fluent in both English and Spanish.
• Experience using analytical tools such as Google Analytics, SQL or HTML.
• Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain.

About the team

Inclusive team culture. At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

- 1+ years of account management, project or program management or buying experience

- Bachelor's degree or Certificate of completion of studies required

- Fluent in both English and Spanish

- Experience using analytical specific tools such as Google Analytics, SQL or HTML

- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the URL below for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

https://amazon.jobs/content/en/how-we-hire/accommodations