Oracle Database Escalation Lead for Exadata

Oracle; Región Centro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company in Mexico is looking for a Database Development Executive Escalation Manager. This role requires strong leadership and oversight in managing Oracle RDBMS technical issues. The successful candidate will take charge of escalations, ensuring effective communication between technical teams and senior executives. Ideal applicants will possess excellent problem-solving skills and a proven ability to coordinate resources under pressure, alongside expertise in Exadata Server functionality. This position offers a unique opportunity to drive product improvements and streamline issue handling.

Formación

• Proven track record of issue identification and clarification.
• Strong independent leadership and coordination.
• Ability to provide in-depth written status updates.

Responsabilidades

• Manage customer escalation for database technical issues.
• Drive investigation and provide Executive level updates.
• Develop better situation handling processes.

Conocimientos

Oracle RDBMS Technical experience

Technical problem solving

Leadership and coordination skills

Analytical skills

Herramientas

Exadata Server

DB/SQL Performance tools

Descripción del empleo

A leading technology company in Mexico is looking for a Database Development Executive Escalation Manager. This role requires strong leadership and oversight in managing Oracle RDBMS technical issues. The successful candidate will take charge of escalations, ensuring effective communication between technical teams and senior executives. Ideal applicants will possess excellent problem-solving skills and a proven ability to coordinate resources under pressure, alongside expertise in Exadata Server functionality. This position offers a unique opportunity to drive product improvements and streamline issue handling.