Onboarding & Activations Manager, Merchant Experience Ops

DoorDash Mexico; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading on-demand delivery service in Mexico City is seeking a Manager for the Onboarding & Activations team. This role involves leading the daily operations of the onboarding process and ensuring a high-quality experience for merchants. The ideal candidate will have at least 5 years of management experience, a strong track record in strategic planning and project management, and the ability to derive insights from data. Join in shaping the future of operations and mentoring talent within your team.

Servicios

Comprehensive benefits

Opportunities for professional growth

Formación

• Minimum of 5 years of people management experience.
• Proven experience in setting and achieving team objectives.
• Ability to drive change management initiatives effectively.

Responsabilidades

• Lead daily operations of the onboarding team.
• Define and set team OKRs, KPIs, and goals.
• Mentor future leaders within the team.

Conocimientos

Team leadership

Strategic planning

Project management

Data analytics

Collaboration skills

Herramientas

Salesforce

Google Sheets

Descripción del empleo

A leading on-demand delivery service in Mexico City is seeking a Manager for the Onboarding & Activations team. This role involves leading the daily operations of the onboarding process and ensuring a high-quality experience for merchants. The ideal candidate will have at least 5 years of management experience, a strong track record in strategic planning and project management, and the ability to derive insights from data. Join in shaping the future of operations and mentoring talent within your team.