North America Logistics Manager

Pens.com; Tijuana; Presencial; MXN 1,276,000 - 1,642,000; Jornada completa

Descripción de la vacante

A leading global promotional products company in Tijuana, Mexico is hiring a North America Logistics Manager to develop and implement logistics strategies. The role involves team leadership, optimizing transportation networks, and monitoring performance metrics. Candidates should have a Bachelor's degree in Supply Chain or Logistics, 5-7 years of relevant experience, and proficiency in logistics software. This position emphasizes a commitment to customer experience and continuous improvement, contributing to a dynamic team environment.

Formación

• Minimum 5‑7 years’ experience with domestic and international freight.
• Proven experience in ocean freight and small parcel shipping.
• Experience with maquiladora operations at the San Diego, CA border preferred.

Responsabilidades

• Develop and implement logistics strategies to optimize transportation networks.
• Lead and mentor logistics teams to enhance performance.
• Monitor key performance indicators related to logistics performance.

Conocimientos

Strong leadership and team management skills

In‑depth knowledge of logistics software (e.g., Oracle tools)

Excellent communication skills

Analytical mindset

Ability to manage multiple projects

Educación

Bachelor’s Degree in Supply Chain or Logistics

Herramientas

Microsoft Office Suite (Excel, PowerPoint, Word)

Descripción del empleo

Job Description

Job Title: North America Logistics Manager

Location: Tijuana, Mexico

Reporting to: Global Logistics Director

Pens.com is a leading global promotional products company servicing more than one million customers in over twenty countries. With a presence in North America, Europe, and Asia, we market, manufacture, personalize, and sell products worldwide through online and offline channels.

Primary Responsibilities

• Logistics Strategy & Planning:
  • Develop and implement logistics strategies and initiatives to optimize transportation and distribution networks within North America.
  • Forecast logistics needs, identify cost‑saving opportunities, and implement continuous improvement initiatives.
  • Collaborate with senior management to align logistics strategies with broader company goals.
  • Collaborate with carriers, customer care, and other business departments to create customer‑centric solutions while managing costs and ensuring consistent, high on‑time delivery.
  • Identify and implement process and system needs to support future company growth.
• Team Leadership & Collaboration:
  • Lead and mentor logistics teams, providing training, guidance, and support to enhance performance and efficiency.
  • Collaborate with internal departments (sales, production, finance, etc.) to ensure seamless operations.
  • Coordinate with regional and global teams to align logistics operations across different markets.
• Performance Monitoring & Reporting:
  • Monitor key performance indicators (KPIs) related to logistics performance, including delivery time, cost savings, and customer satisfaction.
  • Collaborate with data teams to develop regular reports on logistics performance, cost analysis, and recommendations for improvements.
  • Analyze data to identify trends and opportunities for optimization.

Skills and Abilities

• Strong leadership and team management skills
• In‑depth knowledge of logistics software and tools (e.g., Oracle tools)
• Excellent communication, negotiation, and problem‑solving skills
• Analytical mindset with the ability to optimize logistics processes
• Ability to manage multiple projects and meet deadlines in a fast‑paced environment

Required Skills and Knowledge

• Bachelor’s Degree preferred in Supply Chain or Logistics
• Minimum 5‑7 years’ experience with domestic and international freight
• Proven experience in ocean freight and small parcel shipping
• Experience with maquiladora operations at the San Diego, CA border preferred
• Some travel may be required, including visits to our Tijuana, MX plant
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)

Our values

Customers‑First: We are committed to delivering exceptional customer experiences, both internally and externally, creating impactful solutions that leave a lasting impression.

Continuous Improvement: We believe in the power of growth and evolution, striving to enhance our business and adapt to changing landscapes.

Goal‑Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals.

Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.

People‑Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation—no applicant will be penalized as a result of such a request.