MySQL HeatWave Solutions Engineer

Oracle; Ciudad de México; Presencial; MXN 275,000 - 368,000; Jornada completa

Descripción de la vacante

A leading tech company in Mexico City is seeking a Support Engineer for MySQL HeatWave. You will assist customers with technical challenges, documentation, and collaborative workshops. The ideal candidate possesses a degree in Computer Science and experience in programming and database systems, with strong communication skills in English. This role offers opportunities for career growth and exposure to cloud technologies.

Formación

• 2+ years of experience with at least one scripting/programming language.
• 2+ years of experience with at least one database system.
• Strong written and verbal communication skills in English.

Responsabilidades

• Support proof of concepts, benchmarks, or technical evaluations.
• Assist in the creation and documentation of cloud solutions.
• Deliver or co-deliver technical workshops.

Conocimientos

Communication

Problem-solving

Proactive learning

Educación

Bachelor's degree in Computer Science or related

Herramientas

Python

Java

C#

MySQL

PostgreSQL

MongoDB

Descripción del empleo

Overview

As one of the fastest growing businesses within Oracle, MySQL HeatWave is used in companies of all sizes and industries. This role is a unique opportunity to build your career, gain exposure to cloud technologies, and develop technical and customer-facing skills while working with a collaborative and supportive team.

Your primary responsibility is to support customers and the team in understanding technical challenges and help design solutions using MySQL HeatWave services in Oracle’s Cloud. You will have opportunities to engage with customers across different industries and to develop hands-on expertise through training, mentoring, and close teamwork with senior engineers.

This role is designed for someone who is eager to learn, proactive, and motivated to grow into a senior Solutions Engineer role.

Qualifications

Career Level - IC2

Responsibilities

• Supporting proof of concepts, benchmarks, or technical evaluations with guidance from senior engineers.
• Assisting in the creation and documentation of repeatable cloud solutions.
• Delivering or co-delivering hands-on technical workshops.
• Collaborating with senior team members to build industry-focused solutions.
• Helping with reporting on business activities and customer projects.
• Learning to communicate effectively with customers and internal stakeholders.

What we are looking for

• Bachelor’s degree in Computer Science, Information Technology or related degree
• 2+ years of experience with at least one scripting/programming language (e.g., Python, Java, C#).
• 2+ years of experience with at least one database system (e.g., MySQL, PostgreSQL, MongoDB).
• Interest in learning cloud technologies and database performance.
• Good communication skills, willingness to present and collaborate.
• Self-starter attitude with strong organizational skills and curiosity to learn.
• Strong written and verbal communication skills in English.
• Ability to travel (up to 30–50%).

Bonus Points (not required, but nice to have)

• Hands-on experience with any Cloud platform (Oracle, AWS, Azure, GCP).
• Familiarity with container deployments or basic cloud-native concepts.
• Exposure to analytics, data science, or reporting tools.
• Experience in academic or professional projects involving teamwork and technical problem-solving.