Multilingual Saas Support Specialist

Manatal; Xico; Presencial; MXN 540,000 - 721,000; Jornada completa

Descripción de la vacante

A leading HRTech software company is seeking a Customer Support Specialist in Mexico to join their team. You will respond to customer inquiries and resolve issues while collaborating with Product and Engineering teams for service excellence. The ideal candidate must have over 2 years of support experience and be fluent in both Spanish and English. This role provides a fast-paced environment to work with a talented, diverse team focused on innovative HR solutions.

Formación

• 2+ years of customer support experience.
• Strong communication skills in both Spanish and English.

Responsabilidades

• Respond to customer inquiries and resolve issues.
• Collaborate with Product and Engineering teams.
• Ensure excellent service delivery.

Conocimientos

Fluent in Spanish

Fluent in English

Customer service

Descripción del empleo

A leading HRTech software company in Mexico is seeking a Customer Support Specialist to join their dynamic team. The role involves responding to customer inquiries, resolving issues, and collaborating closely with the Product and Engineering teams to ensure excellent service delivery. Candidates must possess 2+ years of support experience and be fluent in both Spanish and English. Joining this fast-paced environment offers the chance to work with a talented, international team while contributing to innovative HR solutions.