Mid-Market Account Executive, EMEA

Customer.io; México; A distancia; MXN 1,743,000 - 3,487,000; Jornada completa

Descripción de la vacante

A leading marketing tech company seeks a motivated Account Executive to join their sales team. This full-cycle sales role involves driving growth within mid-sized accounts, handling pipelines, and conducting discovery calls. The ideal candidate has 2+ years in B2B SaaS sales with excellent communication skills. This position offers a competitive compensation of $190,000 OTE and extensive benefits, including medical coverage and unlimited PTO.

Servicios

100% healthcare coverage

16 weeks paid parental leave

Unlimited PTO

Development budget

Formación

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales.
• Proven success in customer acquisition and deal closure.
• Excellent written and verbal communication skills.

Responsabilidades

• Build and manage a pipeline through self-sourced leads.
• Lead the sales process from prospecting to closing.
• Conduct discovery calls to align solutions with customer needs.

Conocimientos

B2B SaaS sales experience

Communication skills

Problem solving

Sales methodology familiarity

Descripción del empleo

Overview

Hello from the Recruiting Team at Customer.io! We're expanding our sales team and seeking motivated and successful Account Executives at the Mid-Market level to join us. We are looking to expand our team across the UK and Ireland. This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.

As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.

Hiring Timeline

We’re moving fast to grow our team, with our hiring process running through September and onboarding set for October 2025. If you’re looking to hit the ground running this fall, we’d love to hear from you!

Responsibilities

• Pipeline Development and Management: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
• Full-Cycle Sales Execution: Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts.
• Customer Needs Analysis and Solution Alignment: Conduct discovery calls to understand customer business challenges and goals. Position Customer.io's solutions to meet these needs effectively.
• Collaboration and Cross-Functional Feedback: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
• Performance Tracking and Reporting: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.

Qualifications

• Experience: 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts.
• Location: Based in the UK, Ireland, or Americas (Canada and the USA). Candidates must be located in one of these regions.
• B2B SaaS or MarTech Experience: Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech.
• Sales Methodology: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
• Communication Skills: Excellent written and verbal communication skills with a professional and engaging presence to build rapport with new prospects.
• Problem Solving: Ability to identify customer business needs and position relevant solutions effectively to drive acquisition.
• Deal Focus: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals.
• Support: Works closely with our SDR team for lead generation, balancing inbound and self-sourced opportunities.
• Responsibilities: Engage in high-volume prospecting, cold and warm outreach; manage the full sales cycle for deals typically under $50,000 ACV; drive growth within mid-sized clients, nurturing relationships and uncovering business needs.

Company and Benefits

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,500 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

Compensation: $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment.

Benefits: 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family; 16 weeks paid parental leave; unlimited PTO; stipends for remote work and wellness; a professional development budget; and more.

Equal Opportunity

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Application Process

30-minute video call with a Recruiter; 45-minute video call with Bar Raiser; 60-minute Mock Call with the Hiring Team; 30-minute Final video call with the Hiring Manager. Zoom is the video conference platform used for virtual interviews.

If you have questions, please contact [e-mail].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is voluntary and confidential. This information will not be used in hiring decisions.

As set forth in Customer.io’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under applicable law. If you belong to protected veteran or disability categories, you may indicate so on the form as applicable.

Form CC-305 • OMB Control Number 1250-0005 • Expires 04/30/2026