Medical Scheduler & Client Coordinator (Legal Funding)

Rockpoint Legal Funding; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading legal funding company based in Monterrey is seeking a full-time coordinator to manage the scheduling and organization of cases for personal injury clients. Responsibilities include coordinating with medical providers, maintaining client files, and providing case updates to all parties. The ideal candidate will have at least one year of customer service experience, be fluent in both English and Spanish, and possess strong organizational skills. This is a remote position offering $6.50 USD per hour.

Formación

• 1+ years of experience in customer service preferred.
• Fluent in English (C1 Minimum) and Spanish.
• Reliable high-speed internet connection.
• Previous experience in personal injury law is a plus.

Responsabilidades

• Coordinate with medical providers to schedule surgeries.
• Answer phones and take detailed messages.
• Advise parties on case status and treatment updates.
• Prepare client forms for review and execution.
• Organize client files with current contracts.
• Obtain billing info for timely payment.

Conocimientos

Attention to detail

Organizational skills

Time management

Computer skills

Discretion

Herramientas

Word

Excel

Outlook

Descripción del empleo

A leading legal funding company based in Monterrey is seeking a full-time coordinator to manage the scheduling and organization of cases for personal injury clients. Responsibilities include coordinating with medical providers, maintaining client files, and providing case updates to all parties. The ideal candidate will have at least one year of customer service experience, be fluent in both English and Spanish, and possess strong organizational skills. This is a remote position offering $6.50 USD per hour.